auto body shop
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The Durable Companies in Waterbury (393 Thomaston Ave, CT 06702)
About:
Your fast track to auto repairs can be found at The Durable Companies. We have been serving our community for over 100 years. We’re your local, one-stop service shop for car repairs, collision repair, commercial truck repairs, auto parts, used cars and much more. Whether you are stopping in for a tune up on your car, looking for a new paint job, we will work to get you back on the road fast. However, if your car is going to be in the shop for an extended period, we would be happy to set you up in one of our rental vehicles right on site to get you back on the road. Automotive accidents are unpleasant, but that doesn't mean your repair process should be! Give us a call, and we will be happy to provide you with an estimate at no obligation.
The Durable Companies is located in Waterbury (Connecticut state) on the street of 393 Thomaston Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1203-753-0067. You can get more information from their website: https://www.durableco.com/. The coordinates that you can use in navigation applications to get to find The Durable Companies quickly are 41.565805, -73.055623. Scroll down to find out opening hours, reviews and other important information about The Durable Companies.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Unavailable amenities
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Chris
Rented a car, that went well and quick BUT I wasn't given an existing damage report sheet which caused problems when I returned the vehicle to another location.
10.2022Scott
They were great, helped with dealing with insurance adjuster, getting a rent a car and explained the process in detail, I left very satisfied, I would absolutely bring future work to that business
05.2022Saul
If you have a hybrid vehicle - THIS IS NOT THE PLACE FOR YOU!!! Never have I seen an auto repair place so scared to work with a Prius. Like really?? I thought this place was a powerhouse for auto repair here in Waterbury but hell, that's really sad and weak! Oh well, I'll find someone elsewhere do a simple diagnostic check.
04.2022Gregg
Very happy with the service, Keith did a great job from the estimate to scheduling to completion he took care of everything and finished on time. The paint and body shop also did an awesome job the bumper color and workmanship was flawless. I would definitely recommend using Durable for any repairs you need.
02.2022Rob
Estimate was give and vehicle was taken in a week later. All repairs were done in a timely manner and car was returned beautiful as ever. Well done customerservice was perfect. Highly recommend them when looking for body repairs to your vehicle Services: Painting, Body & Trim
02.2022Stephen
Durable was a recommended auto body repair facility by the insurance company of the person who damaged our car. They kept us up to date via texts while the car was repaired. The repair was completed on schedule. If I didn't know where the damage had occurred, I would not have been able to point it out. They even cleaned the car; outside & the interior. Service: Body & Trim
02.2022Daniel
Bernie was the driver I believe maybe Ernie but he helped me with my Hyundai tow and this guy went so far above And beyond what he was required - he was amazing , wonderful man., wouldn’t rest Until I was taken care of and believe me we kept having issues after issues — this dude needs a promotion a raise and/ or to train other tow guys the right way to perform customer service. he was absolutely a pleasure and really helped me in a tough situation — for nothing but his own time— If u need a tow — call these Guys and ask specifically for Bernie!
12.2021Kate
These guys did an amazing job on my truck! You cannot tell where the damage was. It was such an easy process to drop off my truck, pick up my rental right there, and come back a week later. I have recommended them to several people already. Great job guys and thank you so much!!
10.2019Scottie
As a customer who used Durable, I did so with 15 years of experience in the Auto Body Repair business. Dave ( owner ) and his staff provided me the best service experience I've ever received, from any service company. My truck that was hit with only 1k on the odometer means the world to me. My truck was repaired and refinished to the highest standards, MINE. If I can't find a flaw on my own vehicle, trust you can send your car or truck to Durable, they will exceed your expectations. On a scale of 1-10, Durable goes to 11. Many thanks to Dave and his staff. I'd also like to thank the adjuster from Geico who also made that side of the process, painless.
10.2019Michael
I just picked up my 2006 Chrysler 300 after only 1 week of body shop servicing and I cannot be happier with the result! Unfortunately.... I can't say the same for the auto shop. Before I came to pick it up I was told that the car had a battery/alternator issue and that I should put in a new battery first before I check the alternator. I knew my battery was kind of on the older side so I spent $182 for a new battery. Come to find out, their tests showed that my problem was actually with the alternator and not entirely the battery. To fix the alternator I'd have to spend upwards of $1,000 worst case scenario. All they could tell me was that "The car won't make it to the end of this street in its condition" and that I had "no choice." Well, I don't have an extra grand lying around.. So I took my chances and drove it home. I figured that before hand I never had a problem, and it even has a new battery in it now. So 20 minutes and 12 miles later, I made it home safely without a problem! No lights, no sounds, absolutely zero problems! To be sure, I waited about an hour and started the car back up and it runs perfectly fine, and even drives better than I remember it driving before I had the bodywork on it. Granted, I know sometime in the near future I'll need to have the alternator repaired. Bottom line: The body shop did an amazing job, and I'd give them 10 out of 5 stars if I could. However, I'd give the autoshop a 1 out of 5 simply because they made it sound like such a dramatic situation when in reality, it never was, and the car still runs fine. All in all I give them 4 out of 5 mostly because of this amazing bodywork. Nice job!
10.2018