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CVS in East Palatka (238 Hwy 17, FL 32131)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in East Palatka (Florida state) on the street of 238 Hwy 17. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1386-328-6713. You can get more information from their website: https://www.cvs.com/store-locator/east-palatka-fl-pharmacies/238-us-highway-17-east-palatka-fl-32131/storeid=3519?WT.mc_id=LS_GOOGLE_FS_3519. The coordinates that you can use in navigation applications to get to find CVS quickly are 29.647205, -81.596354. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
John
Wish you could have negative ratings worst pharmacy I've been to. They just don't know what their doing. Very unorganized crew. Very rude its almost as if it's a bother to fill your perception. And don't go before lunch time they will make sure that you know that it won't be ready until after lunch. Im sorry I even went there.
04.2022Whitney
Erin (Pharmacy Staff) has been as helpful as he could be. This is the absolute worst experience I have ever had as an insured customer with a pharmacy. I feel terrible writing a negative review. But, I am in hopes it will help your employee's customer service. Not just timely but, by them having the knowledge of FL insurance regulations, inaccurate text notifications and insurance system communications. I suggest whomever responds to Google reviews whether at a corporate or local (East Palatka, FL location) to discuss this matter directly with Erin. I hope I can help the staff and future customers.
03.2022April
The pharmacist at this location is super nice and very helpful. The workers in the pharmacy especially the drive thru workers are constantly rude. Never an apology for prescriptions not being ready (and they never are). No thanks yous or you're welcomes. No general manners at all. I wish I could say that I would never use this pharmacy again but it is closest to my house. I do have to say I dred coming here. I am not sure why after so many negative reviews nothing has been done to fix this issue?
02.2022Boulder
As I received a vpice mail that my prescriptins was ready to be picked up I drove 30 miles to east Palatka to pick up. I had requested Palatka which is closer but apparently the hospital choose this Eas location. In te drivethrough I was not very friendly teratedat all. There was one of the 2 prescriptions called in, as of the pharmasist lady. When I asked for the second, inportant pre surgry medicins,pain killers she just brushed me off and said, go to the Palatka store. I over to the other store where I was not treatedvery friendly either, just slightly better than the east store. They now informed me, no youhave t go back to East Palatka. I went on the phone and waited for 1.5 hrs on hold and was then told, yes indeed the prescription was there. but could not be transferred. I cant help to wonder, I got the feeling... the lady in drive through with her bad attitude, was it of racial nature? I am not colorored or of minority ethnics. Reading the reviews for CVS in East Palatka, ots of 1 star reviews manye bthe uper managemnt should wake up, terminate bad attitides or close your store all together. I will surely never visit again and instead call and cancel, transfer my prescriptions. Stefan Larsson
01.2022ashley
Edit: Corporate is attempting to fix this store's utter failure. Jen/Jenny at this location is extremely rude to customers, especially customers that her store failed to charge correctly and she then did not handle the issue how she was instructed to. We will see if corporate follows through on refunding me appropriately in the next week or I'll be filing a fraud charge with my bank and with the BBB. Jen/Jenny needs customer service training stat. _______________________________________________________________________ Literally the worst location possible. They never answer the phone at the pharmacy. It's always a 45 minute wait while they chat and joke in the back. They are rude as can be.. They forgot to charge my insurance for my rx last week and charged me full price. I was sick and didn't notice until I got home so I had to go back in today to get my refund. I rearranged my entire day to be there when they opened at 8. No one showed up to work. I waited 20 minutes for them to open and was finally informed by other staff that they wouldn't be opening until they could find a pharmacist 🤦♀️
09.2021Rachel
There are a few people in pharmacy that are nice, but more who are rude than nice. The bad outweighs the good by far. I have sat on hold every time I call for 10 plus minutes. Called yesterday to make sure my script would be ready first thing this morning and still had to call again to make sure it was taken care of and was told it would be an hour until it was ready. Maybe cvs should focus on hiring employees who do their job and know how to talk to customers.
09.2021Erin
It's so nice to have a drugstore on this side of the river. The staff is always friendly and helpful when I can't find anything. The pharmacy has a good return time of prescriptions, and they are very informative with each medication. They will show you a suggested item on the shelf if you need help too.
09.2021Rose
I had to come to this store because my medicine was sent to the wrong location. I was walked past by a couple associates before I was even acknowledged, then it seemed to be inconvenient for her to wait on me. I went to use their restroom before I left to find it a mess, paper all over the floor and 3 empty rolls of toilet paper. When I went to tell an associate she had an attitude and said if it's that bad they are gonna have to come clean it, whomever they are? As I walk off I hear say to the employee she was chatting with when I came up, I don't see how it gets so bad, the other employee says she's probably just wanting to complaining cuz she has nothing else better to do.
09.2021Jackie
The store and the store manager are great but the pharmacy is awful. The young man is nice but the lady is rude, hard to understand. She was explicitly told no generic, name brand only. Guess what, picked it up and it was generic (which does not work). If you need a bandaid or a toothbrush, shop here. If you need a good pharmacy, go elsewhere.
09.2021Dave
I called this store to check on a prescription has was ready that I did not recognize. I was on hold for 47 minutes and finally hung up. I called back a couple of days later and was on hold for 21 minutes before someone finally answered. Then they had an attitude and put me on hold twice more. Every since the pharmacist John left this place is terrible. They need people that care. The store staff is really nice but the pharmacy needs a house cleaning.
09.2020