cell phone store
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T-Mobile in Tampa (3432 W Kennedy Blvd, FL 33609)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Tampa (Florida state) on the street of 3432 W Kennedy Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1813-874-1600. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-tampa-fl-33609-2sjh?utm_source=google&utm_medium=lastmile&utm_campaign=2SJH. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 27.944462, -82.500938. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
marvin
I was very pleased with my visit. Trianah was very nice and helpful and she went out of her way to help me! Kudos to her and I hope her manager read this!! She deserved raise !!!! Thank you
09.2022Jorge
Great customer service there. Personnel really happy to help
09.2022Charles
The representative Johnny was extremely helpful. He actually didn't have the model that was recommended to me under the plan I was seeking, but he helped me find something to fit the plan that I currently had with not much more to pay on it. It was very affordable for me and I have a good phone now.
08.2022Anthony
This was place was just remodeled and it was amazing inside. Even though it was busy I was seen immediately and the process was quick and easy to upgrade my daughter's phone.
08.2022John
Probably the worst experience ever. So, my phone was stolen last night...as you can imagine that's really not a good thing. I went here to resolve the issue, and the staff initially did not allow me to charge my computer (to open google and try to locate the phone). They did not assist me in remotely locking the phone, didn't try to help me at all really, and simply told me to go on Google, without offering any assistance. They didn't let me use any of the phones in the store to call my insurance, so I'd say this was probably the worst service that I've ever experienced in my life. When someone's phone is stolen they need help...that's just common courtesy. I truly received more assistance toward resolving my phone issue from a stranger on the street than this establishment.
06.2022MARTIN
This place stinks of mildew. I cant believe they cintinue doing business. Oh and dont go if you want someone who speaks english well.
05.2022Aeon
Ok so not sure how to rate this. First the employees were very nice. That's not the issue. TMobile is the issue. Phone was bricked after sim card change. Spent 9 hours of my time trying to fix to no avail. Got nickel and dimed dimed for fees for their issue. Been a Sprint customer for 12 years. Probably won't be for long. It is a shame. Again, no issues with the employees at the store. They were nice and did their job. Company as a whole...meh.
10.2021Anthony
This store is Dreadful. Both myself and other members of my family have been in the store and the customer service was "sub-par" at best. On the first experience with the store, one of my cousins came in with his son and the salesman was so frustrating that he ended up causing a loud argument in the middle of the store. The second experience my family had with the store, my aunt and I came into the store after her phone started malfunctioning. It was clear the phone was dead however, rather than give me the opportunity to speak to my techno-phobic aunt and ease her through the process of getting a new phone, he simply told her, her phone was dead and to get over it. Finally, the third and last experience my family had with this store was that my phone died and I needed a new one. Not only did the salesman lie to me and con me into buying a new phone from them but, he ignored me for most of the time to sweet talk another female customer and when he did speak to me, rather than refer to me by my name, he instead repeatedly referred to me as "Brother".
09.2021Amber
Worst customer service I've ever experienced in my life for anything. Got my phone repaired (for a poor screen connection... something that wasn't my fault). Recieved it back in 6 hours. One day later it stopped working again and I had to pay for the first repair. They took my phone and told me I'd have it back in less than a week. They sent my phone out to asurion without telling me. I called multiple times to ask about it and never recieved a response with any valuable information. Three weeks later I had to go in to pick it up and I still had to wait over 2 hours. Turns out, they couldn't even fix my phone so they gave me a new one (a different one) that I didn't even authorize or was aware of. Ill be canceling my service and ill never go to this store again for anything.
09.2021David
Switch over to sprint today and got a buy one get one free iPhone 7 plus for me and my wife for only $90 for unlimited data and the service seems perfect sales rep and Mike and Gus the managers were very helpful!!
09.2017