Big Lots in Douglasville (2842 Chapel Hill Rd, GA 30135)
About:
Chain selling a range of products such as housewares, grocery items & furniture.
Big Lots is located in Douglasville (Georgia state) on the street of 2842 Chapel Hill Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17709496118. You can get more information from their website: https://local.biglots.com/ga/douglasville/5168?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib. The coordinates that you can use in navigation applications to get to find Big Lots quickly are 33.728482, -84.735951. Scroll down to find out opening hours, reviews and other important information about Big Lots.
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Available amenities
Payments
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Shannon
Couldn’t get help with an item from any workers when we did the management was so very rude and looked at us sideways.
07.2022Rizzy
They have quite good things
07.2022Aaron
Good deals. Didn't have the dresser we wanted though. Supply chain issues.
07.2022Jewel
I got in on some of the 20% off deals. The outdoor lighting and small planters were included. Always something you need at a decent in there.
07.2022Ms
Big Lots was on point. I called for curb pickup & less than 5 min he was out & walking my way. Thx Big Lots,
07.2022Letitia
I had forgotten about this store until my girlfriend told me about their furniture. It is quality.
06.2022Donna
I would have given zero stars if it was an option. I visited the Douglasville Location Easter weekend. This particular weekend the store was offering 20% off your entire purchase. I purchase about $80 worth of items and realized when I got home that the discount wasn't applied to my purchase. I called the number on the receipt several times. Once I finally reached the someone and informed them of the error on their part, I was informed that I would have to drive back to the location for the error to be corrected. I explained to the "manager" that I am unable to return that day (Saturday) but I can return on Monday. I was told the coupon expired that night. I also asked if I can email or text a copy of the receipt. I was told no we don't have external emails. She also stated that I would physically have to be there to correct the error. The "manger" I spoke to was not willing to help me at all. I explained to her that I am a reoccurring customer and actually purchased items the day before with no issue. I asked if anything can be done or if any exceptions can be made due to the inconvenience. I was told it was human error and nothing can be done and to call back on Monday to speak to the store manager. I arrived Monday morning at 9am to speak to the store manager and was informed he doesn't come in until 12pm. FURTHER inconveniencing me because I took time away from my job to come meet with the store manager for him to not even be there. She could have told me that. OR she could have requested my information for him to give me a call back. I eventually gave up b/c I am tired of the run around. I still never received in compensation. I will never shop here again. Beware they will take your money and not care!!! They do not care about their customers or even have an idea of what customer service means.
05.2022FreshAfroman
Store is empty no customer no employees Found something on sale brought it to the register then a was told "ho ho yeah.... NO" then when I ask can you check I was told "oh I know for a fact it isn't on sale" so I asked if she wanted me to walk over and show her she said "there's no point cuz I know" Morale of the story this place was dead when I walked in at 3pm and will die like K mart and sears 🤷🏽♂️
04.2022Carmen
Big Lots has a Christmas yard display & will not sell to me even though they have reduced the price. They told me I would have to call the home office for permission to purchase. Now, why wouldn't they do that? Went to At Home store & they were happy to sell me a Christmas display. I don't understand it's this close to Christmas & won't sell me the item!
01.2022Glenda
Last Sunday I was on Thornton Road having breakfast at Cracker Barrel when all of a sudden I decided I wanted to purchase a small Christmas Tree because I didn't want to be bothered with my 7 footer. I can't stand Walmart sometimes and wanted the same effect on a smaller scale. Bingo Big Lots. I ran to this location grabbed a buggy and went ham. They had all this kitchen junkie I needed. Then here comes the furniture. No tea no shade they have a nice selection and you can lay it away for six months. I'm interested in a bed in there, however the throw pillows caught my eye. B1G 2nd half off. I scooped up 8 pillows. Love them. Finally I made it to the Christmas section. Jackpot!!!. For me their selection was better than Walmart. At least I saw some different stuff in there. I scooped up my tree for $16 (they had all sizes all prices). I even helped an elderly lady pick out some ornaments. My friend had to drag me away from this section. I love this store and if I'm in the neighborhood again I will most definitely return here.
08.2017