cell phone store
Closed Now
Verizon in Dixon (1684 S Galena Ave, IL 61021)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Dixon (Illinois state) on the street of 1684 S Galena Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-880-1077. You can get more information from their website: https://www.verizon.com/stores/details/illinois/dixon/dixon-309399/?CMP=seo_b_x_vz_gbp_ot_2022_08_website. The coordinates that you can use in navigation applications to get to find Verizon quickly are 41.826460, -89.474495. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Tree
Very helpful and knowledgeable staff when we have questions about our cell phone service as well as the choices of cell phones we purchase there.
11.2022Jasmine
Went after work last night cause my phone wasn’t working after going to 2 other stores. Walked in and Zac was so awesome in helping us figure out what the problem was. I am so happy that Zac was able to get us fixed up and rolling again. Awesome store awesome staff that actually knows what the heck they are doing.
10.2022leon
Service is always great got my new samsung galaxy tab 8s + They always find me the best accessories for my multiple Samsung devices!
08.2022Larry
The young lady helping me was very nice but I ouldn't even hear myself think in here. Came in with a serious problem when left with no solution... I was told I needed to call tech support which seems like something they could have helped me do... I don't know very disappointed in Verizon...
08.2022Christine
Erica was very helpful as I needed a new phone. She took her time & explained different types of Motorola phones, based on a recommendation from my Sister who has one. Mine was so old, the battery for it wasn't made anymore. She looked up an Edge which was just what I was looking for. She transferred all my contacts, explained different plans they offered. I was never pressured by her for the most expensive one. I took notes & asked many, many questions which she answered or explained so I could understand. I got all the accessories I needed, including a 6' charger cord since my home is over 126 years old and outlets are 2 to a room, unlike newer homes today. All staff were very friendly and engaging me in conversation as I was waiting. Very interesting people who work there! They do Customer Service very well! I have Autopay which saves me $10/month, and was very satisfied with the majority of the experience. The major complain I had is with the chairs in this store; the front edges are sharply shaped like an h with no curved edge along them. They were sturdy, but extremely uncomfortable to sit on; I had to keep getting up because they were cutting off my circulation! I walk with a cane, and being there for 3 hours was extremely uncomfortable!! A couple of other chairs with curved front edges for other handicapped persons are really needed! I was aching & had to walk around a little before going out to the car with my purchases. Thank you for reading! You won't be disappointed if you use this store for your phone, iPad, etc. Check them out!
07.2022Richard
Super nice employees very helpful and knowledgeable about the services they offer love it there
07.2022Jordan
Helped us out after the customer service rep over the phone screwed our order up
06.2022Belinda
We went in to ask some questions. After a short wait all of our questions were answered and then some. The gentleman that helped us was Zak. He was very nice and answered all of our questions and concerns. We will be back to upgrade our phones soon.
04.2022James
Didn't go here. Wouldn't go here. Paid over twice monthly for less gigs and worse service. If your contract is up and you don't renew it, after a year or 2,your phone seems to have been slowed down. If you go in, they say you need a new phone and a contract. Best thing I did was cancel and shut my phone off. They still sent a bill every month for what seemed like a year or more.
11.2021David
Stopped by the Dixon Verizon Store for an upgrade on some equipment. Mike, the store manager, was very attentive to listening to what our company was wanting to upgrade, Mike knew exactly what the solution was to meet our needs. He also suggested some money saving ideas to further our communications budget. 5 Star Service!
11.2021