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Firestone Complete Auto Care in Carmel (1314 S Rangeline Rd, IN 46032)
About:
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.
Firestone Complete Auto Care is located in Carmel (Indiana state) on the street of 1314 S Rangeline Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13177087029. You can get more information from their website: https://local.firestonecompleteautocare.com/indiana/carmel/1314-s-rangeline-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 39.959926, -86.127249. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
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Sandra
Sara, the manager at this location, is knowledgeable, hardworking and professional. She knows her job quite well. Received awesome customer service at this location. Thank you! We will be returning. Service: Tires
08.2022Sandra
Sara, the manager at this location, is knowledgeable, hardworking and professional. She knows her job quite well. Received awesome customer service at this location. Thank you! We will be returning. Service: Tires
08.2022Sandra
Sara, the manager at this location, is knowledgeable, hardworking and professional. She knows her job quite well. Received awesome customer service at this location. Thank you! We will be returning. Service: Tires
08.2022Sandra
Sara, the manager at this location, is knowledgeable, hardworking and professional. She knows her job quite well. Received awesome customer service at this location. Thank you! We will be returning. Service: Tires
08.2022Sandra
Sara, the manager at this location, is knowledgeable, hardworking and professional. She knows her job quite well. Received awesome customer service at this location. Thank you! We will be returning. Service: Tires
08.2022J.
Had a 10 a.m. appointment, drove over an hour to find a closed sign on the door. It would have been nice for someone to call and let me know! Wasted my time and money, negligence on Firestones end! Not happy, gas is over 4 dollars per gallon and you all got me running there for nothing!
08.2022Eric
I came in to have four ordered tires installed on brand new rims I ordered, that were still in the original shipping boxes. My appointment was for a Wednesday morning drop off and a pickup 5 pm that day. By Friday morning they still had not started. The store associate identified his supervisor had not finished creating a service ticket and that's why they were not completed. He told me it would be hard for the store to have this completed by the end of the day and could get to it Saturday. I offered to just come in Monday morning to allow them the full two days. Monday morning, I can still see the wheels and tires not started. The store manager tells me she has lots of customers and they haven't gotten to them (which was five days after I was promised they’d be completed). When I later in the day to pick up the completed wheels. There was grease and dirt on the wheels, which is annoying, but I can clean. One of the rims had been scratched. The store manager and three of the technicians came to see what I was looking at. They explained to me know this couldn’t have been their fault. I had hand inspected each rim before delivering to Firestone Service Center. I also put back the original packaging for each rim, which was a fabric layer, a plastic rim strip, then three layers of cardboard. I also had issues with the store manager then not giving me a clear way to get a hold of the Area Manager and getting more run-around. Service: Tires
08.2022J.
Had a 10 a.m. appointment, drove over an hour to find a closed sign on the door. It would have been nice for someone to call and let me know! Wasted my time and money, negligence on Firestones end! Not happy, gas is over 4 dollars per gallon and you all got me running there for nothing!
08.2022Eric
I came in to have four ordered tires installed on brand new rims I ordered, that were still in the original shipping boxes. My appointment was for a Wednesday morning drop off and a pickup 5 pm that day. By Friday morning they still had not started. The store associate identified his supervisor had not finished creating a service ticket and that's why they were not completed. He told me it would be hard for the store to have this completed by the end of the day and could get to it Saturday. I offered to just come in Monday morning to allow them the full two days. Monday morning, I can still see the wheels and tires not started. The store manager tells me she has lots of customers and they haven't gotten to them (which was five days after I was promised they’d be completed). When I later in the day to pick up the completed wheels. There was grease and dirt on the wheels, which is annoying, but I can clean. One of the rims had been scratched. The store manager and three of the technicians came to see what I was looking at. They explained to me know this couldn’t have been their fault. I had hand inspected each rim before delivering to Firestone Service Center. I also put back the original packaging for each rim, which was a fabric layer, a plastic rim strip, then three layers of cardboard. I also had issues with the store manager then not giving me a clear way to get a hold of the Area Manager and getting more run-around. Service: Tires
08.2022J.
Had a 10 a.m. appointment, drove over an hour to find a closed sign on the door. It would have been nice for someone to call and let me know! Wasted my time and money, negligence on Firestones end! Not happy, gas is over 4 dollars per gallon and you all got me running there for nothing!
08.2022Eric
I came in to have four ordered tires installed on brand new rims I ordered, that were still in the original shipping boxes. My appointment was for a Wednesday morning drop off and a pickup 5 pm that day. By Friday morning they still had not started. The store associate identified his supervisor had not finished creating a service ticket and that's why they were not completed. He told me it would be hard for the store to have this completed by the end of the day and could get to it Saturday. I offered to just come in Monday morning to allow them the full two days. Monday morning, I can still see the wheels and tires not started. The store manager tells me she has lots of customers and they haven't gotten to them (which was five days after I was promised they’d be completed). When I later in the day to pick up the completed wheels. There was grease and dirt on the wheels, which is annoying, but I can clean. One of the rims had been scratched. The store manager and three of the technicians came to see what I was looking at. They explained to me know this couldn’t have been their fault. I had hand inspected each rim before delivering to Firestone Service Center. I also put back the original packaging for each rim, which was a fabric layer, a plastic rim strip, then three layers of cardboard. I also had issues with the store manager then not giving me a clear way to get a hold of the Area Manager and getting more run-around. Service: Tires
08.2022J.
Had a 10 a.m. appointment, drove over an hour to find a closed sign on the door. It would have been nice for someone to call and let me know! Wasted my time and money, negligence on Firestones end! Not happy, gas is over 4 dollars per gallon and you all got me running there for nothing!
08.2022Eric
I came in to have four ordered tires installed on brand new rims I ordered, that were still in the original shipping boxes. My appointment was for a Wednesday morning drop off and a pickup 5 pm that day. By Friday morning they still had not started. The store associate identified his supervisor had not finished creating a service ticket and that's why they were not completed. He told me it would be hard for the store to have this completed by the end of the day and could get to it Saturday. I offered to just come in Monday morning to allow them the full two days. Monday morning, I can still see the wheels and tires not started. The store manager tells me she has lots of customers and they haven't gotten to them (which was five days after I was promised they’d be completed). When I later in the day to pick up the completed wheels. There was grease and dirt on the wheels, which is annoying, but I can clean. One of the rims had been scratched. The store manager and three of the technicians came to see what I was looking at. They explained to me know this couldn’t have been their fault. I had hand inspected each rim before delivering to Firestone Service Center. I also put back the original packaging for each rim, which was a fabric layer, a plastic rim strip, then three layers of cardboard. I also had issues with the store manager then not giving me a clear way to get a hold of the Area Manager and getting more run-around. Service: Tires
08.2022J.
Had a 10 a.m. appointment, drove over an hour to find a closed sign on the door. It would have been nice for someone to call and let me know! Wasted my time and money, negligence on Firestones end! Not happy, gas is over 4 dollars per gallon and you all got me running there for nothing!
08.2022Eric
I came in to have four ordered tires installed on brand new rims I ordered, that were still in the original shipping boxes. My appointment was for a Wednesday morning drop off and a pickup 5 pm that day. By Friday morning they still had not started. The store associate identified his supervisor had not finished creating a service ticket and that's why they were not completed. He told me it would be hard for the store to have this completed by the end of the day and could get to it Saturday. I offered to just come in Monday morning to allow them the full two days. Monday morning, I can still see the wheels and tires not started. The store manager tells me she has lots of customers and they haven't gotten to them (which was five days after I was promised they’d be completed). When I later in the day to pick up the completed wheels. There was grease and dirt on the wheels, which is annoying, but I can clean. One of the rims had been scratched. The store manager and three of the technicians came to see what I was looking at. They explained to me know this couldn’t have been their fault. I had hand inspected each rim before delivering to Firestone Service Center. I also put back the original packaging for each rim, which was a fabric layer, a plastic rim strip, then three layers of cardboard. I also had issues with the store manager then not giving me a clear way to get a hold of the Area Manager and getting more run-around. Service: Tires
08.2022Mike
Took my vehicle in to have transmission diagnosed. Was told they do not do transmission service. Web page. . . "With more than 1,700 Firestone Complete Auto Care locations across America, we're never far away. When you need a transmission service–or anything else–bring your car, truck, or SUV in. Many locations are open seven days a week. You can also book an appointment online at your nearest Firestone Complete Auto Care. Firestone Complete Auto Care's expert technicians can take care of all your vehicle transmission needs and keep your car functioning at peak performance." Hmmmmm
06.2022tom
Incredible service!! Was visiting Indy from Chicago and had tire issues. Very few places were open and the ones that were couldn’t help with my issue or were just too busy. Heath at Firestone was busier than the other places and only had 2 service techs. He fit me in and saved me from spending another night in a hotel and got me back on the road. Above and beyond customer service!!
06.2022Harry
Gave them a try, Stopped in first thing in the morning to get a nail taken out of a tire and was told I had to wait for three days. Really? You’re a tire store??? Who is waiting three days to get a nail pulled out of a tire. I guess that’s why I shop at discount tire
06.2022Mike
Took my vehicle in to have transmission diagnosed. Was told they do not do transmission service. Web page. . . "With more than 1,700 Firestone Complete Auto Care locations across America, we're never far away. When you need a transmission service–or anything else–bring your car, truck, or SUV in. Many locations are open seven days a week. You can also book an appointment online at your nearest Firestone Complete Auto Care. Firestone Complete Auto Care's expert technicians can take care of all your vehicle transmission needs and keep your car functioning at peak performance." Hmmmmm
06.2022tom
Incredible service!! Was visiting Indy from Chicago and had tire issues. Very few places were open and the ones that were couldn’t help with my issue or were just too busy. Heath at Firestone was busier than the other places and only had 2 service techs. He fit me in and saved me from spending another night in a hotel and got me back on the road. Above and beyond customer service!!
06.2022Casey
Former long time customer, but unfortunately poor customer service had me switch to a local competitor which has delivered a MUCH better maintenamce experience.
06.2022Harry
Gave them a try, Stopped in first thing in the morning to get a nail taken out of a tire and was told I had to wait for three days. Really? You’re a tire store??? Who is waiting three days to get a nail pulled out of a tire. I guess that’s why I shop at discount tire
06.2022Casey
Former long time customer, but unfortunately poor customer service had me switch to a local competitor which has delivered a MUCH better maintenamce experience.
06.2022Mike
Took my vehicle in to have transmission diagnosed. Was told they do not do transmission service. Web page. . . "With more than 1,700 Firestone Complete Auto Care locations across America, we're never far away. When you need a transmission service–or anything else–bring your car, truck, or SUV in. Many locations are open seven days a week. You can also book an appointment online at your nearest Firestone Complete Auto Care. Firestone Complete Auto Care's expert technicians can take care of all your vehicle transmission needs and keep your car functioning at peak performance." Hmmmmm
06.2022tom
Incredible service!! Was visiting Indy from Chicago and had tire issues. Very few places were open and the ones that were couldn’t help with my issue or were just too busy. Heath at Firestone was busier than the other places and only had 2 service techs. He fit me in and saved me from spending another night in a hotel and got me back on the road. Above and beyond customer service!!
06.2022Mike
Took my vehicle in to have transmission diagnosed. Was told they do not do transmission service. Web page. . . "With more than 1,700 Firestone Complete Auto Care locations across America, we're never far away. When you need a transmission service–or anything else–bring your car, truck, or SUV in. Many locations are open seven days a week. You can also book an appointment online at your nearest Firestone Complete Auto Care. Firestone Complete Auto Care's expert technicians can take care of all your vehicle transmission needs and keep your car functioning at peak performance." Hmmmmm
06.2022tom
Incredible service!! Was visiting Indy from Chicago and had tire issues. Very few places were open and the ones that were couldn’t help with my issue or were just too busy. Heath at Firestone was busier than the other places and only had 2 service techs. He fit me in and saved me from spending another night in a hotel and got me back on the road. Above and beyond customer service!!
06.2022Harry
Gave them a try, Stopped in first thing in the morning to get a nail taken out of a tire and was told I had to wait for three days. Really? You’re a tire store??? Who is waiting three days to get a nail pulled out of a tire. I guess that’s why I shop at discount tire
06.2022Harry
Gave them a try, Stopped in first thing in the morning to get a nail taken out of a tire and was told I had to wait for three days. Really? You’re a tire store??? Who is waiting three days to get a nail pulled out of a tire. I guess that’s why I shop at discount tire
06.2022Casey
Former long time customer, but unfortunately poor customer service had me switch to a local competitor which has delivered a MUCH better maintenamce experience.
06.2022Casey
Former long time customer, but unfortunately poor customer service had me switch to a local competitor which has delivered a MUCH better maintenamce experience.
06.2022Mike
Took my vehicle in to have transmission diagnosed. Was told they do not do transmission service. Web page. . . "With more than 1,700 Firestone Complete Auto Care locations across America, we're never far away. When you need a transmission service–or anything else–bring your car, truck, or SUV in. Many locations are open seven days a week. You can also book an appointment online at your nearest Firestone Complete Auto Care. Firestone Complete Auto Care's expert technicians can take care of all your vehicle transmission needs and keep your car functioning at peak performance." Hmmmmm
06.2022tom
Incredible service!! Was visiting Indy from Chicago and had tire issues. Very few places were open and the ones that were couldn’t help with my issue or were just too busy. Heath at Firestone was busier than the other places and only had 2 service techs. He fit me in and saved me from spending another night in a hotel and got me back on the road. Above and beyond customer service!!
06.2022Harry
Gave them a try, Stopped in first thing in the morning to get a nail taken out of a tire and was told I had to wait for three days. Really? You’re a tire store??? Who is waiting three days to get a nail pulled out of a tire. I guess that’s why I shop at discount tire
06.2022Casey
Former long time customer, but unfortunately poor customer service had me switch to a local competitor which has delivered a MUCH better maintenamce experience.
06.2022Rhonda
I been a customer for over 5 years and alwsys use them for my tire service and other services. Well today I had a appointment for 10:30 this morning told it would take a hour and a half ok 4 hours later I call it's still not done ok 2 minutes later they call me saying it ready I go pick it up and they did the wrong tire and then tells me the tire they did needed more attention but the one I needed has a big boot in it they left it on on then said we were on the ban list I don't understand but it's ok my money will be good for some other company but not them ever again
02.2022Rhonda
I been a customer for over 5 years and alwsys use them for my tire service and other services. Well today I had a appointment for 10:30 this morning told it would take a hour and a half ok 4 hours later I call it's still not done ok 2 minutes later they call me saying it ready I go pick it up and they did the wrong tire and then tells me the tire they did needed more attention but the one I needed has a big boot in it they left it on on then said we were on the ban list I don't understand but it's ok my money will be good for some other company but not them ever again
02.2022Rhonda
I been a customer for over 5 years and alwsys use them for my tire service and other services. Well today I had a appointment for 10:30 this morning told it would take a hour and a half ok 4 hours later I call it's still not done ok 2 minutes later they call me saying it ready I go pick it up and they did the wrong tire and then tells me the tire they did needed more attention but the one I needed has a big boot in it they left it on on then said we were on the ban list I don't understand but it's ok my money will be good for some other company but not them ever again
02.2022Rhonda
I been a customer for over 5 years and alwsys use them for my tire service and other services. Well today I had a appointment for 10:30 this morning told it would take a hour and a half ok 4 hours later I call it's still not done ok 2 minutes later they call me saying it ready I go pick it up and they did the wrong tire and then tells me the tire they did needed more attention but the one I needed has a big boot in it they left it on on then said we were on the ban list I don't understand but it's ok my money will be good for some other company but not them ever again
02.2022Rhonda
I been a customer for over 5 years and alwsys use them for my tire service and other services. Well today I had a appointment for 10:30 this morning told it would take a hour and a half ok 4 hours later I call it's still not done ok 2 minutes later they call me saying it ready I go pick it up and they did the wrong tire and then tells me the tire they did needed more attention but the one I needed has a big boot in it they left it on on then said we were on the ban list I don't understand but it's ok my money will be good for some other company but not them ever again
02.2022Tanya
Not impressed with them. They had my daughter's car all day to fix. Never called us to tell that wrong part ordered. Then waited another 2 or 3 hours to tell us that they dont have the part and cant fix it until mid week. Just not super impressed with their service right now. Or the fact they wait and keep car all day and wont even offer to pay for an uber for daughter to get to work since we came down to make sure she did not have to sit there all day and wait for them to not fix her car.....
01.2022Tanya
Not impressed with them. They had my daughter's car all day to fix. Never called us to tell that wrong part ordered. Then waited another 2 or 3 hours to tell us that they dont have the part and cant fix it until mid week. Just not super impressed with their service right now. Or the fact they wait and keep car all day and wont even offer to pay for an uber for daughter to get to work since we came down to make sure she did not have to sit there all day and wait for them to not fix her car.....
01.2022Tanya
Not impressed with them. They had my daughter's car all day to fix. Never called us to tell that wrong part ordered. Then waited another 2 or 3 hours to tell us that they dont have the part and cant fix it until mid week. Just not super impressed with their service right now. Or the fact they wait and keep car all day and wont even offer to pay for an uber for daughter to get to work since we came down to make sure she did not have to sit there all day and wait for them to not fix her car.....
01.2022Tanya
Not impressed with them. They had my daughter's car all day to fix. Never called us to tell that wrong part ordered. Then waited another 2 or 3 hours to tell us that they dont have the part and cant fix it until mid week. Just not super impressed with their service right now. Or the fact they wait and keep car all day and wont even offer to pay for an uber for daughter to get to work since we came down to make sure she did not have to sit there all day and wait for them to not fix her car.....
01.2022Tanya
Not impressed with them. They had my daughter's car all day to fix. Never called us to tell that wrong part ordered. Then waited another 2 or 3 hours to tell us that they dont have the part and cant fix it until mid week. Just not super impressed with their service right now. Or the fact they wait and keep car all day and wont even offer to pay for an uber for daughter to get to work since we came down to make sure she did not have to sit there all day and wait for them to not fix her car.....
01.2022Mohammed
If you have no clue about cars, you will like them. If you know how things works in cars, you will realize that they are lazy and don't do their job the way it should be. I took my Town and Country after replacing my tie rods and front ADJUSTABLE struts to them for alignment. And I asked the service clerk " do you do toe and camber alignment or just toe" she said they do camber if they could. I informed her that my struts are adjustable and they should do the camber as I had replaced my struts. She said don't worry the technician knows his job. During the alignment I noticed that the technician hadn't touch any struts bolts. One hour later when the car is ready I asked her for the alignment computer copy, she gave it to me, see that camber is out of spec, she said it is in spec but the computer didn't print it well, and the technician wrote "In" with his pen meaning "In spec". Firestone, how stupid you think people are!? Shame on such a big company. Now of course my front tires wear excessively from the outside. The first printout before alignment,the second is after alignment. Even toe alignment is not that perfect, right side 0.06 and left is 0.09, if I am doing the job I would set both sides to 0.05
09.2018Mohammed
If you have no clue about cars, you will like them. If you know how things works in cars, you will realize that they are lazy and don't do their job the way it should be. I took my Town and Country after replacing my tie rods and front ADJUSTABLE struts to them for alignment. And I asked the service clerk " do you do toe and camber alignment or just toe" she said they do camber if they could. I informed her that my struts are adjustable and they should do the camber as I had replaced my struts. She said don't worry the technician knows his job. During the alignment I noticed that the technician hadn't touch any struts bolts. One hour later when the car is ready I asked her for the alignment computer copy, she gave it to me, see that camber is out of spec, she said it is in spec but the computer didn't print it well, and the technician wrote "In" with his pen meaning "In spec". Firestone, how stupid you think people are!? Shame on such a big company. Now of course my front tires wear excessively from the outside. The first printout before alignment,the second is after alignment. Even toe alignment is not that perfect, right side 0.06 and left is 0.09, if I am doing the job I would set both sides to 0.05
09.2018Mohammed
If you have no clue about cars, you will like them. If you know how things works in cars, you will realize that they are lazy and don't do their job the way it should be. I took my Town and Country after replacing my tie rods and front ADJUSTABLE struts to them for alignment. And I asked the service clerk " do you do toe and camber alignment or just toe" she said they do camber if they could. I informed her that my struts are adjustable and they should do the camber as I had replaced my struts. She said don't worry the technician knows his job. During the alignment I noticed that the technician hadn't touch any struts bolts. One hour later when the car is ready I asked her for the alignment computer copy, she gave it to me, see that camber is out of spec, she said it is in spec but the computer didn't print it well, and the technician wrote "In" with his pen meaning "In spec". Firestone, how stupid you think people are!? Shame on such a big company. Now of course my front tires wear excessively from the outside. The first printout before alignment,the second is after alignment. Even toe alignment is not that perfect, right side 0.06 and left is 0.09, if I am doing the job I would set both sides to 0.05
09.2018Mohammed
If you have no clue about cars, you will like them. If you know how things works in cars, you will realize that they are lazy and don't do their job the way it should be. I took my Town and Country after replacing my tie rods and front ADJUSTABLE struts to them for alignment. And I asked the service clerk " do you do toe and camber alignment or just toe" she said they do camber if they could. I informed her that my struts are adjustable and they should do the camber as I had replaced my struts. She said don't worry the technician knows his job. During the alignment I noticed that the technician hadn't touch any struts bolts. One hour later when the car is ready I asked her for the alignment computer copy, she gave it to me, see that camber is out of spec, she said it is in spec but the computer didn't print it well, and the technician wrote "In" with his pen meaning "In spec". Firestone, how stupid you think people are!? Shame on such a big company. Now of course my front tires wear excessively from the outside. The first printout before alignment,the second is after alignment. Even toe alignment is not that perfect, right side 0.06 and left is 0.09, if I am doing the job I would set both sides to 0.05
09.2018Mohammed
If you have no clue about cars, you will like them. If you know how things works in cars, you will realize that they are lazy and don't do their job the way it should be. I took my Town and Country after replacing my tie rods and front ADJUSTABLE struts to them for alignment. And I asked the service clerk " do you do toe and camber alignment or just toe" she said they do camber if they could. I informed her that my struts are adjustable and they should do the camber as I had replaced my struts. She said don't worry the technician knows his job. During the alignment I noticed that the technician hadn't touch any struts bolts. One hour later when the car is ready I asked her for the alignment computer copy, she gave it to me, see that camber is out of spec, she said it is in spec but the computer didn't print it well, and the technician wrote "In" with his pen meaning "In spec". Firestone, how stupid you think people are!? Shame on such a big company. Now of course my front tires wear excessively from the outside. The first printout before alignment,the second is after alignment. Even toe alignment is not that perfect, right side 0.06 and left is 0.09, if I am doing the job I would set both sides to 0.05
09.2018