shipping and mailing service
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The UPS Store in Nicholasville (1067 N Main St, KY 40356)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Nicholasville (Kentucky state) on the street of 1067 N Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18598850075. You can get more information from their website: https://locations.theupsstore.com/ky/nicholasville/1067-north-main-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 37.902557, -84.564728. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Service options
- Delivery
Sarah
Follow up visit: I walk in all a mess as usual needing to take the labels on my envelopes and seal them.. a lady named Katie was just like, “I’ve got this ma’am. I’ll take care of it.” I’m like, “ Are you sure ?” She says, “ Yes ma’am! Have a nice day!” And I say, “ I know somebody that’s getting a good Google review!” Initial visit: So the other day I needed to mail 2 packages and forgot the shipping labels at home. The gentleman that waited on me, informed me I could email them to the store and they would print them out… for a $2.50 fee for each.. yeah.. no!! Not his fault tho his Customer service was still better then average !!
02.2022Robin
Worse service ever !! Blaming the post office for having my package for 3 weeks but the tracking number comes up on UPS. Said my pkg was sent out Jan 1 ( closed on a holiday ) but all records and pictures show Monday Jan 3. Joni the mang hung on me and stated before she did I need to learn to listen. Ups lost two of our pkgs and blame the post office. Never use them again!
02.2022Sarah
Follow up visit: I walk in all a mess as usual needing to take the labels on my envelopes and seal them.. a lady named Katie was just like, “I’ve got this ma’am. I’ll take care of it.” I’m like, “ Are you sure ?” She says, “ Yes ma’am! Have a nice day!” And I say, “ I know somebody that’s getting a good Google review!” Initial visit: So the other day I needed to mail 2 packages and forgot the shipping labels at home. The gentleman that waited on me, informed me I could email them to the store and they would print them out… for a $2.50 fee for each.. yeah.. no!! Not his fault tho his Customer service was still better then average !!
02.2022Robin
Worse service ever !! Blaming the post office for having my package for 3 weeks but the tracking number comes up on UPS. Said my pkg was sent out Jan 1 ( closed on a holiday ) but all records and pictures show Monday Jan 3. Joni the mang hung on me and stated before she did I need to learn to listen. Ups lost two of our pkgs and blame the post office. Never use them again!
02.2022Google
I was trying to make a return but my phone was on the fritz so I couldn’t get the label up. The fella that helped me was super chill and helpful. Probably one of my best UPS store experiences. ☺️
09.2021Google
I was trying to make a return but my phone was on the fritz so I couldn’t get the label up. The fella that helped me was super chill and helpful. Probably one of my best UPS store experiences. ☺️
09.2021Shay
Entered 6 PM on March 5th 2021 to return an unopened package to sender as refused. Two employees confusedly asked each other about how to RTS, obviously not knowing how. Told me take it to Post Office, when shown the UPS label scratched their heads, then insisted I had to pay return shipping. I have returned over a dozen items as "refused delivery" in the last year, this service is always provided free. Neither of these employees knew what they were doing and were the definition of ignorant, condescending, and rude. They and this store are a waste of customers' time and should be avoided.
08.2021Alison
The most needed help I needed that day I found there. The gentleman that was the notary was most helpful and the lady associate was so kind. They were people that broke the stress of the day. They sent my divorce papers! That alone was great! But their great service put the icing on the cake. Thank you!
08.2021Shay
Entered 6 PM on March 5th 2021 to return an unopened package to sender as refused. Two employees confusedly asked each other about how to RTS, obviously not knowing how. Told me take it to Post Office, when shown the UPS label scratched their heads, then insisted I had to pay return shipping. I have returned over a dozen items as "refused delivery" in the last year, this service is always provided free. Neither of these employees knew what they were doing and were the definition of ignorant, condescending, and rude. They and this store are a waste of customers' time and should be avoided.
08.2021Alison
The most needed help I needed that day I found there. The gentleman that was the notary was most helpful and the lady associate was so kind. They were people that broke the stress of the day. They sent my divorce papers! That alone was great! But their great service put the icing on the cake. Thank you!
08.2021Lee
I dropped off 2 Amazon returns here, and Amazon (says they) only received one of them. I can guess that either it wasn't returned, or wasn't done correctly. UPDATED 3/14/20: I wanted to make an update on this rating. The mistake was Amazon’s mistake. They did actually receive my item and somehow it was not entered correctly into their system. I have been to this UPS store 2x now, and they are professional and were quick with the service. Thank you.
08.2020Ann
Terrible experience. The younger woman who works there responds to every question with a deer-in-the-headlights stare and a slack jaw. The man working there is sarcastic and rude. And they’re so slow! It takes a minimum of 10 minutes for them to mail a package! The post office is actually faster than this UPS store. Simply terrible.
08.2020Lee
I dropped off 2 Amazon returns here, and Amazon (says they) only received one of them. I can guess that either it wasn't returned, or wasn't done correctly. UPDATED 3/14/20: I wanted to make an update on this rating. The mistake was Amazon’s mistake. They did actually receive my item and somehow it was not entered correctly into their system. I have been to this UPS store 2x now, and they are professional and were quick with the service. Thank you.
08.2020Ann
Terrible experience. The younger woman who works there responds to every question with a deer-in-the-headlights stare and a slack jaw. The man working there is sarcastic and rude. And they’re so slow! It takes a minimum of 10 minutes for them to mail a package! The post office is actually faster than this UPS store. Simply terrible.
08.2020Tiffany
My parents went into this UPS store to ship back a rug that was left open and dirty upon delivery to my house. The male there was extremely rude and and didn’t want to take the rug back because it wasn’t packaged correctly. I’m sorry but we returned it just how UPS left it. Thankfully the lady that was there working was much nicer and said that she would take care of it for them. It was completely unacceptable for them to be treated that way. Thank you so much to the kind lady that took over and handled the transaction in a more professional manner.
08.2019Heather
Thought since there are so many terrible reviews I would leave my positive one. I had an Amazon return I had to send through UPS. With all the terrible reviews of this store I was scared to go, especially with my smalls (5 & 7). I lectured them before hand to prep them in hopes this wouldn't be horrible. Turns out I didn't need to. I was in and out in less than 2 minutes. The lady who helped was super nice and sweet to the smalls. As for people complaining about being charged for tape, suck it up, seriously overhead of taping everyone's box would be rediculous. Thank you Nicholasville UPS for being polite and prompt.
08.2019Tiffany
My parents went into this UPS store to ship back a rug that was left open and dirty upon delivery to my house. The male there was extremely rude and and didn’t want to take the rug back because it wasn’t packaged correctly. I’m sorry but we returned it just how UPS left it. Thankfully the lady that was there working was much nicer and said that she would take care of it for them. It was completely unacceptable for them to be treated that way. Thank you so much to the kind lady that took over and handled the transaction in a more professional manner.
08.2019Heather
Thought since there are so many terrible reviews I would leave my positive one. I had an Amazon return I had to send through UPS. With all the terrible reviews of this store I was scared to go, especially with my smalls (5 & 7). I lectured them before hand to prep them in hopes this wouldn't be horrible. Turns out I didn't need to. I was in and out in less than 2 minutes. The lady who helped was super nice and sweet to the smalls. As for people complaining about being charged for tape, suck it up, seriously overhead of taping everyone's box would be rediculous. Thank you Nicholasville UPS for being polite and prompt.
08.2019Lindsey
NEVER AGAIN! I have been using The UPS Store 4819 for well over four years now, and I always made a point to direct my friends and family to do their printing and shipping business with this store. After my experience this morning with the Owner of this store, I will never spend another cent at any of his UPS stores. Last week, I had to place an order for a special product we needed for work and was concerned that we might miss the UPS delivery driver at our office, so I called to make arrangements with the store to have my package delivered there. I spoke to an older lady who gladly said they would accept my package, so I ordered the product and set up the shipping for the package to be delivered to the store. This morning I stop by the store to pick up our packages, and the owner and one other employee were present. I said I was there to pick up a package, and as I was standing there, I saw the packages and pointed them out. Immediately, before any other words were uttered out of his mouth, the owner stated that "You're lucky these didn't get sent back" with the most condescending tone of voice. I have to say my response was less than stellar at this point. Even after stating that I had called to make these arrangements, the owner proceeded to insinuate that I must be lying because only he and three other people work there and no one knew anything about it. I, not so kindly, explained that I would be more than happy to provide my phone records and the emails displaying the time I actually ordered the product, and how all of those time would correspond accordly with my calling their store to set up this delivery. At this point, the owner continued to feign innocence in all of this, as I explained to him that the way in which he was treating his customer was completely uncalled for and that I would no longer use his services or send other business his way. And, I will be completely honest and say that my attitude by the end and my choice of language was quite colorful, to say the least, but I will not be talked to in that manner when the issue is not with me but rather with incompetent employees that don't document conversations regarding accepting a package for someone. Needless to say, the owner needs a few lessons on how to deal with customers. And on further inspection of my packages once I got to my office this morning, my name, office phone number, and extension were clearly written on the package, yet I recieved no phone call stating that the packages arrived or that there was an issue. How easy would it have been to call and ask about the packages rather than threatening to send them back with no warning once I came to pick them up?!
08.2018Lindsey
NEVER AGAIN! I have been using The UPS Store 4819 for well over four years now, and I always made a point to direct my friends and family to do their printing and shipping business with this store. After my experience this morning with the Owner of this store, I will never spend another cent at any of his UPS stores. Last week, I had to place an order for a special product we needed for work and was concerned that we might miss the UPS delivery driver at our office, so I called to make arrangements with the store to have my package delivered there. I spoke to an older lady who gladly said they would accept my package, so I ordered the product and set up the shipping for the package to be delivered to the store. This morning I stop by the store to pick up our packages, and the owner and one other employee were present. I said I was there to pick up a package, and as I was standing there, I saw the packages and pointed them out. Immediately, before any other words were uttered out of his mouth, the owner stated that "You're lucky these didn't get sent back" with the most condescending tone of voice. I have to say my response was less than stellar at this point. Even after stating that I had called to make these arrangements, the owner proceeded to insinuate that I must be lying because only he and three other people work there and no one knew anything about it. I, not so kindly, explained that I would be more than happy to provide my phone records and the emails displaying the time I actually ordered the product, and how all of those time would correspond accordly with my calling their store to set up this delivery. At this point, the owner continued to feign innocence in all of this, as I explained to him that the way in which he was treating his customer was completely uncalled for and that I would no longer use his services or send other business his way. And, I will be completely honest and say that my attitude by the end and my choice of language was quite colorful, to say the least, but I will not be talked to in that manner when the issue is not with me but rather with incompetent employees that don't document conversations regarding accepting a package for someone. Needless to say, the owner needs a few lessons on how to deal with customers. And on further inspection of my packages once I got to my office this morning, my name, office phone number, and extension were clearly written on the package, yet I recieved no phone call stating that the packages arrived or that there was an issue. How easy would it have been to call and ask about the packages rather than threatening to send them back with no warning once I came to pick them up?!
08.2018