Best childrens clothing store in Birmingham, Alabama (AL) 2024

In the middle of shopping, I had an urgent need to use the restroom, and when I asked the staff for access to it, I was told that customers were not allowed to use the restroom, and that I would have to go to another store in the strip mall. I had to leave my basket of items, and hunt down another store's public restroom, while still needing to use it in a hurry. It was an EXTREMELY inconvenient situation, not to mention physically uncomfortable. Yet, it could have been avoided by a simple unlocking of a door. It was not good business. Especially considering that I chose to spend my money in the OTHER store, and never returned to Citi Trends to purchase the cart FULL of merchandise left behind! Management should seriously reconsider their policy on refusing the restrooms to their customers. It is not at all beneficial... either way you look at it. And, I, for one, will not be back until the policy is revised, and I can shop without running the risk of getting a bladder infection, or experiencing the embarrassment of a grown woman pee-pants catastrophe! 😒 Ummm..No. ~Janice

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Came in to shop at 645pm Saturday June 5th. I picked out several things to try on without a single employee approaching me, let alone giving me a heads up that they were closing! Promptly at exactly 7pm all the lights were turned off & they locked the doors.?!? Since when do you kill the lights & lock customers in without uttering 1 word! I found this to be extremely rude & not what I’m use to from a Gap Inc owned store! Ironically the Gap store in the same shopping center is open to 9pm. Bye ~Nancy

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