11 Best bank in Riverside, California (CA) 2024

DONT BANK WITH THIS BANK! I have a durable power of attorney, for my dad's finances. I went in, and did their affidavit, and was told 2 days to 1 week, for them to approve. 2 weeks later, they told me, after I called them again, and again, and now they refuse to accept my P.O.A. wont give reason. My dad is 90 and bed ridden, and as a Korean war veteran, and decorated hero is unable to pay for his in home care providers. Stay as far away, as you can, from this bank. They steal from war heroes! ~Mel

Great bank and helpful staff. Men and women helping make Riverside a better place for us all. ~Shannon

Sergio is very slow, lacks attentiveness to a customer's actual needs ~RS

The drive thru is easy to navigate. They only have one drive thru ATM. It's the lane closets to the building's wall. The other two lanes are only available during business hours. NFCU ATMs tend to be slow. They lag in responding when in use. ~Xuxin

The Tellers and Bankers inside Wells Fargo are fine. It’s the parking structure worker the one inside the booth. Trying to rip people off by making them pay $20 for daily parking, the time and date is clearly on the ticket. And Tesla charging is free for two hours. ~Laenice

They use to be one of the better banks with great service, but something has change. They have lost their customer support and if your try and remove your money they make it as difficult as possible. They need to start supporting their customers and working with them instead of placing demands on them. I suggest you look for a different bank. I was with them for over 10 years and had to go else where due to poor management/customer service. ~Keith

I came to Bank of America to use the ATM and I found several United States of America flags on the ground in the parking lot. We should respect the American flag and everything for which it stands, while also protecting the American flag from damage. ~David

In actuality this should be negative one (-1) stars. It was that horrendous, absurd and infuriating. I can confirm since the merger and switch to PNC, this place is not even usable. Kaitlyn the teller refused to issue a cashier's check even though I am an account holder, have the cash in hand, payee name, and ID. All she delivered was only excuses, no solutions and she wasn't even motivated to help. Manager stepped in (finally) and still was just as incompetent and unhelpful. They even tried to gaslight me and say it's due to my account being deactivated (without approval or notice of course) because I didn't use it for a while. Again vague remarks, no specifics or policies or terms to reference. Another woman beside me was also outraged because they wouldn't cash a check. Avoid this place like covid-1000 so a real bank that serves its customers can return here. @Kaitlyn if you don't like serving customers, find a new job - same goes to the manager! Do yourself a favor and just close your account. I'm just going to let mine lapse, that's how much I loathe dealing with PNC ~Jon

The staff at Provident Bank on main street are amazing. Estethania took the time to provide me with the information I needed even though the transaction/issue was at another branch. ~Maria