Hoffman Audi of New London
James was very helpful in assisting me with finding my perfect car! Tony, James & Richard all made this a smooth process (they are all the best people!) They went above and beyond for me through the whole process & really made it work for me. I can highly recommend this dealership to anyone in search of a vehicle. I really love my new car!! ~Nina
The M.J. Sullivan Automotive Corner
Unfortunately, you can’t give 0 stars, but this place should deserve that ranking. I bought a car back in October of 2021, and my salesman was misleading and deceived me on the interest rates and total cost. He told me way different numbers, but I was in need of a new car, and was able to negotiate lower rates. They messed up with the co-signing part and listed my co-signer as the official owner, even though I paid for it all. They said Hyundai could help change it, but Hyundai said they cannot make those changes and the dealership has yet to help with these changes. When getting my free oil changes that came with the car purchase, no one told me the range of miles I needed to be in in order to get an oil change. I took PTO from work, so I could do the oil change and was 46 miles short of the range that was never disclosed to me, and they turned me away. When I finally met the range, I waited an hour and half for my car to be done with the oil change. I got my second oil change and had an appointment, and waited around an hour and a half again. Poor costumer service overall. I regret giving this place my business and wish I went to another Hyundai dealership to get the car I wanted. Every experience I have had with this place, I have been told false or misleading information and received poor customer service. I love my car, but could have gotten it easily elsewhere with better service and customer care. ~Kylie
Secor Chrysler Dodge Jeep Ram - Service Center
It was a good experience. They were able to get teh parts ahead of time. Service: General repairs & maintenance ~Erick
Safelite AutoGlass
Easy appointment booking and online payment option worked well. Dropped off my car and was updated on progress via text to completion. Bailey the technician did a great job and even vacummed the car for me. All staff were professional and polite. ~michael
BMW of New London
Starting with the customer service rep Tiffany was excellent. I had my car towed to BMW She was very kind, helpful and informative. She and Amanda both informed that I could be a few days before they can get to my car. Amanda is always great she texted me updates on my car. Unexpectedly she called me the following day with great news that my vehicle was ready to be picked up. I really appreciate you all for getting my car in and out in such a timely manner after being informed about your booked schedule. I received my car sooner than expected. 5 STARS Thank you all !!!! ~Latoyah
West Springfield Auto Parts
Came at 12:55 on Saturday hours say they’re open until 1. Doors were locked and no one was inside. I made sure to take a video to prove it. Don’t bother wasting your time or money shopping here. ~Daniel