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BMW of New London in New London (543 Colman St, CT 06320)
About:
BMW of New London, a local family-owned and operated dealership started as an Isetta dealership in Taftville, CT in the early 1960s. In 1975 we relocated to our facility in New London, CT where we have been servicing and supporting all of our surrounding towns, military, and first responders for over 50 years. We pride ourselves on providing our customers with a more personal, boutique experience. How do we accomplish this, you might ask? Simply by not being in a big metro market, we can take our time tailoring the experience around your unique needs without feeling rushed or pressured. We would love for you to experience the BMW of New London difference, stop in and speak with one of our team members to see for yourself.
BMW of New London is located in New London (Connecticut state) on the street of 543 Colman St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1860-447-3141. You can get more information from their website: https://www.bmwofnewlondon.com/. The coordinates that you can use in navigation applications to get to find BMW of New London quickly are 41.364379, -72.115584. Scroll down to find out opening hours, reviews and other important information about BMW of New London.
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Available amenities
Offerings
- amenities.offerings.has_car_rental
- amenities.offerings.has_car_wash
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
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Between my husband and I, loyal BMW patrons for the last 30 years, we have leased dozens of vehicles from BMW year after year. I’m not one to write reviews, however, I wanted to acknowledge what an excellent experience we had at BMW of New London Service Center. Our service advisor, Amanda Easom, went above and beyond the call of duty to assist us when we got stranded in Rhode Island after our BMW broke down unexpectedly on a Sunday morning. She compiled and completed reams of documents for us to submit to BMW of North America in order to assist us in getting refunded for a car rental that we were compelled to use, and had to pay for out of pocket. She checked in with us about our vehicle to keep us posted as to when the parts would be coming in. She was relentless in her pursuit of tracking down a replacement piece in the USA - that may have otherwise taken four months to ship overseas. This is exceptional service! We’ve noticed in the past several years that type of dedication has begun to crumble and falter in our NY/NJ, but not here at New London, CT. They still put the customer first!
11.2022Craig
Combined with the Toyota dealership. The service dept was prompt and on time for my apt. They analyzed my car fast and told me what needed to be done in a short time. Friendly staff. Great dealership.
09.2022Robert
Like most dealers, this dealership says one thing, turns around and does another.. I've requested to be removed from their email list as well as postal numerous times in the past, they claim to have removed me, simply turn around, use a different email address and claim I somehow opted in via service visit.. The most recent email solicits business by attempting to sell me a new vehicle, which has nothing at all to do with service..They refuse to remove me from email list. Due to past negative experiences, I no longer buy any vehicles from this dealer. Past experience includes an extortion attempt by former General Manager, Elias, as well as harassed off their lot by Lou Camerota
09.2022Diego
I had a very good experience working with Jezreel Vasquez (JZ)here. He worked hard to try and find the right car for me. He was extremely responsive and had great communication. Would definitely work with him and this dealership again.
09.2022JuanFromTheBoarder
I went in to have my passenger side airbag mat detector fixed, and ONLY that. I was very specific I didn’t want anything else, and so I left my car there over night. The original price they told my was $550 and when I went back it was $1500, I didn’t want to pay since it wasn’t the original price, but they did a car inspection to see if anything else was wrong: I DID NOT ask for this. They proceeded to charge me $170.11 for the inspection and to get my keys back. This BMW scammed me for the $170 and wouldn’t give me my keys back until I paid. Always know what you need so people like them don't scam you. I will not be coming back.
08.2022lisa
Our BMW unexpectedly broke down while we were on vacation. Although we had not used BMW of New Londin for service before, we could not have asked for a better experience. Amanda and Steve recognized our distress and addressed our problems quickly, knowledgeably and professionally.
08.2022Latoyah
Starting with the customer service rep Tiffany was excellent. I had my car towed to BMW She was very kind, helpful and informative. She and Amanda both informed that I could be a few days before they can get to my car. Amanda is always great she texted me updates on my car. Unexpectedly she called me the following day with great news that my vehicle was ready to be picked up. I really appreciate you all for getting my car in and out in such a timely manner after being informed about your booked schedule. I received my car sooner than expected. 5 STARS Thank you all !!!!
07.2022Steve
A rare problem happened with my BMW. The sunroof spontaneously broke. The service that was provided for me and my wife and BMW New London was terrific. It was personal, supportive, and with a quick turnaround.
07.2022Rhonda
BMW of New London treats me like royalty. They always make me feel like I am a priority. They listen to the problem no matter how crazy it sounds and get to the bottom of issue without breaking my pockets. It all about being heard and serviced accordingly. Thank you Darnell for guiding me to Amanda.
06.2022langelihle
From the first day i walked through their door with nothing but a vision in my head,Mr Darnell Williams and Mr Marty Hall worked tirelessly to make it come true.They welcomed me with a warm,friendly and professional service.This picture was taken at the end of it all! It was a celebration and reminder of my pleasant experience that i will cherish for as long as i live! I thank these two gentlemen from the bottom of my heart! Also i like to extend my gratitude to the rest of the entire team:Ryan O'Connor,Michael Smead,Tyler Henton and John Goodrich.You guys rock! 🕺🕺🕺🕺And as you can all see,Darnell and myself were trying hard to contain our laughter because of something Mr Marty said shortly before Rayn took the picure! 🤣PS:If anyone of you should hear a relentless honk from a vehicle out on Colman Street at any given time,chances are it will be me,waving to you all as i drive by!
11.2021