Unfortunately, you can’t give 0 stars, but this place should deserve that ranking.
I bought a car back in October of 2021, and my salesman was misleading and deceived me on the interest rates and total cost. He told me way different numbers, but I was in need of a new car, and was able to negotiate lower rates. They messed up with the co-signing part and listed my co-signer as the official owner, even though I paid for it all. They said Hyundai could help change it, but Hyundai said they cannot make those changes and the dealership has yet to help with these changes.
When getting my free oil changes that came with the car purchase, no one told me the range of miles I needed to be in in order to get an oil change. I took PTO from work, so I could do the oil change and was 46 miles short of the range that was never disclosed to me, and they turned me away. When I finally met the range, I waited an hour and half for my car to be done with the oil change. I got my second oil change and had an appointment, and waited around an hour and a half again.
Poor costumer service overall. I regret giving this place my business and wish I went to another Hyundai dealership to get the car I wanted. Every experience I have had with this place, I have been told false or misleading information and received poor customer service.
I love my car, but could have gotten it easily elsewhere with better service and customer care. ~Kylie
car dealer