I have been using this pharmacy for about 3 years now, and this past week has been unacceptable. I had my doctor appointment last Wednesday, received a text my prescription medication was filled and ready for pick up the next day, so i went to pick it up in the evening around 6pm and there was a problem with my insurance. I don't use my insurance to pay for my prescription and was told my script needed to be verified by my physician so he would be contacted the next day to verify and come back the next day. That would be Friday. I work night shift at the hospital so i was unable to get back during pharmacy hours to pick up my script. So i went to pick up my script Monday around 6pm before work...my insurance was questioned again. I explained i had insurance and i do not use it for my prescriptions. I was told it would be ready in 2 hours at 8 pm that night, monday night. I said i would be there in the morning to pick it up as i was on my way to work.
The next morning when i got off work was Tuesday morning and i went throught the drive thru to pick up my script that i thought was supposed to be ready by 8pm the night before. Apparently it was not. My insurance was still in question. I had to explain again, for a 3rd time i have insurance and i choose not to use it for my prescription. I was told it would be ready in 2 hours. Except it was ready 5 days ago according to the text message i got from walgreens and except for it was supposed to be ready by 8pm last night. I'm glad this is not a seizure medication or blood pressure medication i need to survive. 6 days without one of those needed medications and i could be dead. Point is, dont trust this pharmacy for any life saving medications. Unreliable. ~Natasha
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