7 Best home goods store in Douglasville, Georgia (GA) 2024

Will not shop at this location ever. The manager on duty today lacked professionalism. I stood right next to her twice as I needed some information on something to purchase. She was on the phone and never acknowledged I was there on any of the two occasions.I went to the cashier and was informed that she was the only manager there at the time. Even after getting off of her call, she never acknowledged or asked what I needed. A simple I will be with you would of been Suffice. She simply walked away and therefore we left without making any purchases. I refer to her as she as I am unaware of her name but this incident is from today, May 21, 222 around 2:45. Customer service is really important. ~M

I really like Jo-Ann fabrics but I've never been to this location and this may not all be their fault but I couldn't tell if they were just opening or if they were just closing. The store looked deserted from the outside and actually it was pretty deserted on the inside. The people working were just hanging out and talking. Not a criticism but there just wasn't anybody in there shopping. When I asked for help they were helpful. It was just a very different experience from the store up in Duluth. They didn't have a huge selection of any of the things that I needed. A much better selection online and maybe that's what they're going to. ~Iris

This was my first time visiting this store. I loved how organized organized it was. I was surprised that they had more than household items. They had a beauty, pet, craft, market, and party section. I loved the displays they had around the store. ~2Bryte

THE BEST MATRESS EVER . My husband bought my smart 360 Mattress as an early Birthday Gift, and is literally the most luxurious,comforting feeling when I get into my bed. It's like now when we visit resorts nothing compares to our sleep number mattress. I love the fact I can adjust my softness or firmness level at anytime! The sales associate that helped us is so kind and welcoming her name was Miya! Best Gift/Investment ever just when I thought I couldn't love my husband anymore. ~MyChe

Always good bargains. Bath Sheets aka big towels were a steal $8.99. Large, soft, & fluffy. Washed them when I got home, still feel good. ~Vida

Korey Delaine was beyond helpful. I needed 2 queen bedroom sets for my daughters and he took he time to show us everything they had to offer. He was not pushing and was happy to help even after we left to go look at another furniture store before purchasing. If you shop there, ask for Korey. You won't regret it. ~TheQueen

The management and store is not doing there job at making sure the customers are seeing the right prices and the products are in the correct place and not considered withcorrecting the issue when it's addressed. I recently shopped there and the Precision Lawn Brooms were in the wrong spot with the wrong price clearly unlisted on the price labels displayed. I spoke to a cashier when I range up the merchandise assuming it was on sale due to it being in the wrong spot and he scanned it with a device and brought up a whole new price which was clearly not displayed in the price section or on the merchandise aisle. I spoke to someone in customer service which when I mentioned the issue to her she mentioned the same thing the cashier said and pretended the price was displayed even though clearly it wasn't listed on the aisle. I mentioned to her how that the issue can be confusing & frustrating for customers who may assuming it's on sale. After going back in the stor.e for something else later that day I noticed they put the brooms in the wrong spot again. The price was showing $1.48 on the aisle. Online $10.32 and $10.77 which isn't listed on the aisle. The price check device displayed $10.32. When I came back later the brooms were all on the $6.12 rack which will cause the issue again. I was just trying to address the issue and hopefully they will try to correct it but clear they're not concerned with that area of customer service. ~Diane