furniture store
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Ashley HomeStore in Douglasville (6875 Douglas Blvd, GA 30135)
About:
Retail chain with a variety of signature home furniture, decor, & accessories.
Ashley HomeStore is located in Douglasville (Georgia state) on the street of 6875 Douglas Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14707959500. You can get more information from their website: https://stores.ashleyfurniture.com/store/us/georgia/douglasville/9000339289?utm_source=G&utm_medium=localSEO&utm_campaign=google. The coordinates that you can use in navigation applications to get to find Ashley HomeStore quickly are 33.727916, -84.757159. Scroll down to find out opening hours, reviews and other important information about Ashley HomeStore.
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Available amenities
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Joseph
Save your time and money. This is hands-down the worst place and experience I have ever had in my life where the company. It is like they work to try your intelligence and disrespect you at every potential chance they have. I wouldn’t purchase another product from this pathetic excuse of a company if they paid me for the actual item. Completely disgusting.
08.2022Marquita
Update it’s now Aug. 2022 still no order or communication about it. The last month I was given was July. No update provided & I have reached out! If you will never have the item please issue a refund this is ridiculous. I have called & was told someone would contact me that never happened. Please tell your customers you don’t have a item when making a sale i was told it was in stock it’s now almost a year & still no coffee table from a set i ordered. I will NEVER shop here again i ordered a furniture set in Oct 2021 my coffee table was never delivered. I keep getting the run around then i get the date of Feb no table then March 2022 now i get a phone call that it’s not until April. This is ridiculous my living room in my house looks empty waiting on the worst customer service i was told lies to make a sale. NEVER AGAIN!!
08.2022Tracey
My husband and I bought a king bed and mattress on 5/28/22. Our sales rep was Ashley and she was great and very helpful. We were ask if we wanted the two box springs or one. We said one box spring. Our bed was delivered on time however it did not come with a box spring. The delivery guy even said I would need a ladder to get into the bed. The bed is so high we literally can’t get into it unless we climb on the side. We have gone to the store in Douglasville 3 times now and cannot get anyone to help. We were told by the manager that indeed we were given the wrong thing. We were told that we would be contacted soon due to it being in stock and the correct item will be delivered and setup. It’s been another 2 weeks and nothing. This has been very frustrating and to make it worse my husband has had a broke shoulder during this time. Rooms To Go will be our place from now on!
07.2022Sharmaine
Everyone there was nice friendly and helpful my experience was great if I can give 10 star I will that's how great my experience was at Ashley furniture. My sale Guy Brian Miller was awesome he helped us through everything that we needed.
07.2022ashonda
I went to Ashley furniture In Douglasville on 1/29/2022 to purchase a living room table set. Tracey (old fake wrong body a$$) the sales rep told us that it would be one week for delivery only to find out it was on back order after it wasn't delivered with other furniture we purchased. Then on 2/21/2022 i was told 6/02/2022 which has passed. I called they told me 6/25/2022 still no furniture. They said it maybe in the warehouse. Well after reading all the reviews I see it is best to get a lawyer involved, because I get lies after lies. Never again.
07.2022Tamara
I went into the store to make a puchase, it was simple and fast because I already knew what I wanted. However the one star rating is because I was told that my order would be delivered the following Monday. Needless to say it wasn't and I however wasn't informed of that until I reached out to customer service only to be given two different dates 5-12-22 then 5-19-22), fast forward to now when that delivery date is, well was supposed to be tomorrow (5-19-22). I tried tracking my order and it wasn't found. So i again reach out to customer service only to be told that now the delivery will be 5-26-2022. If i wanted to wait a month or more for furniture, I would have gone to Rooms to Go. I can not be a repeat customer to this establishment, nor can I highly recommend it to anyone. It wouldn't be so bad, had someone called me to inform me that my delivery would be delayed. I took off work to be available, twice now. Now I have to request yet another day off with the hope that it will finally happen. If an item is on back order or out of stock, I would like to be given that information beforehand, because then I probably just would have bought something else. That's the excuse I was given today for the delays.
06.2022Chauncey
Our sales person “Que” was awesome! He listened gave and us excellent customer service. I highly recommend working with him if you visit the Douglasville store.
05.2022Michael
Return to purchase table for chairs I had previously brought. Sales woman looked it up ordered them for me . I was in and out in 20 minutes. Great job
04.2022TheQueen
Korey Delaine was beyond helpful. I needed 2 queen bedroom sets for my daughters and he took he time to show us everything they had to offer. He was not pushing and was happy to help even after we left to go look at another furniture store before purchasing. If you shop there, ask for Korey. You won't regret it.
03.2022Meg
TLDR Sure, the sales people are great - BUT here is the caveat, you had better hope there is nothing wrong with your order or with your furniture because it will never be fixed properly. You will never hear from a manager, be bumped around and never hear back from anyone, get wrong parts delived over and over again, and be on hold for hours just to get something fixed that was sent damaged. We bought and paid for IN FULL, a huge couch, end tables, and recliner in February, had it delivered in MAY after delays, realized one of our end tables was damaged in multiple ways when it was delivered, had two sets of hinges delivered that were the wrong kind, four service calls, no follow ups, and now we are waiting to hear back on a refund for a damaged piece we have paid outright for. At this point Ashley furniture is stealing from us and giving us damaged goods at full price. We are now into September and this is still not resolved. Do yourself a favor and shop local and with a company who actually has customer service, because Ashley Furniture does not have it together in the least. Photo is the last set of hinges they sent. Because apparently when I say beige they think I'm lying and just send whatever they feel like.
10.2021