9 Best cell phone store in Elgin, Illinois (IL) 2024

Joey the store manager is incredibly helpful. I can’t say enough about the professionalism and attention to detail that they put into my experience there. I had a small issue with Verizon and they were quick to call and get the problem fixed immediately. You will not be disappointed in your experience here. ~Karen

the metro on -745 e st suit c, ELGIN is such an amazing store now with their NEW MANAGEMENT TEAM! the old people who ran the store were no help and so rude. the new team are SO helpful and have positive attitude. the are always so patient with all my questions. !!! will be coming back every month ~Ili

Very friendly stuff. I had trouble with my phone and woke in for help. 10 minutes and i woke out with my phone working again. Thank you for quick and friendly help. ~renata

VERY POOR CUSTOMER SERVICE!! I took my tablet in to get the screen fixed on a monday and he told me saturday it would be done. i came in on the saturday he told me, and he said it would be done by tuesday. I go in again for the second time and he says he hasn't done it, and that he can fix it in two hours, i waited until the next day to pick up my tablet and he says he could not get the part for, a very common Apple ipod Gen6 . he said he's been so busy and couldn't fix it. then he said he was waiting on a better part so i could have a better screen for a cheaper price. i didn't want a cheaper price i just wanted the tablet fixed I understand if you're busy, but why not tell me that instead of having me wait two weeks and still not have my tablet fixed. now i have to take it somewhere else ~misti

Very good service very nice and very professional i will defenitely recomend this service i came and i wasnt intrested in the service but i came back just because i love her service her name is maria go look for her ~Hanadi

The customer service was great They explain everything to me clearly so I will understand my payments and my plans Thank you ~Jos

They don't even have a number and it's small the number they have on their its turn off ~Luis

Waiting for over 30 minutes they took the next customer that spoke Spanish don't go there ~Steven