Best local medical services in Overland Park, Kansas (KS) 2024

Disappointed with the service from the MinuteClinic staff. Couldn’t schedule a DOT physical via their website so it was necessary for me to go in the store to schedule an appointment, being that I live close to one I had no problem doing so. However, upon arrival, the kiosk kept malfunctioning and it took a lot longer than was necessary just to get scheduled. I have no problem with being patient, but to make things worse, the lady helping around the MinuteClinic area was just as clueless as I was about the kiosk malfunctions. After returning a few hours later, on time, I was once again struggling at the kiosk except this time the lady was nowhere to be seen! Who knows, for all I know she had enough of the kiosk earlier in the day and wasn’t going to be checking back over there again. In conclusion- failing to get checked in on time forced me to have to reschedule. I expected an easier process. ~Dalton

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My meds are very cheap here. For people saying it takes forever and there is no one waiting, you need to understand the pharmacist is working on a ton of other prescriptions, following up with doctors, fixing their med errors that you don’t know about, and dealing with insurance. My issue is that I don’t understand their filling process. My dog’s vet called in 3 antibiotics yesterday morning. I called the pharmacy to make sure they received the prescriptions and they said they did. I specifically told them “take your time, I won’t be there until this evening”. I was not able to go until the next day at 3pm. Thank goodness I called first because I was told they were still not ready. I asked why, and was told they were filled at a “central location” and would be shipped to them by 6pm. I asked if it was because the medication was not in stock, and was told this is their process unless it’s a refill. This doesn’t makes sense to me. If you need an antibiotic dog or human, shouldn’t it be filled that day or at least some sort of communication with the customer? I just don’t understand their process. They should hand out some info as to how it works, because I’m perplexed. They probably are understaffed. Don’t blame the pharmacist. Blame the corporation. I’m a pharmacist and that’s why I don’t work retail. Now my poor puppy is still miserable. ~Amy

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