13 Best cell phone store in Louisville, Kentucky (KY) 2024

Didn't want a contract phone but that's what I ended up with. Salesman are just that. They don't hear what you say just what they want to sell you. Should have just stayed with cricket. It doubled what I was paying. You get caught up in the fast talk which can sick you into debt you can't afford. Like I said I should have stayed with cricket. ~Gina

Miss jasmine has great patients and excellent customer service. She tried everything she could to try to get me switched… unfortunately she wasn’t able to do it… but I greatly appreciated the time and effort she put forward for my request. ~Mary

Worsr customer service I have had i. Years. Located on Westport Road anb Louisville Kentucky. I am going to select another vendor of choice. You have a high turn over rate and no one knoes the policy and procedure. It us to no tn this way. What is your CEO phone numbner? ~Vincent

ASHLEY WAS AN ANGEL!!! SHE WAS PATIENT, KIND AND KNOWLEDGEABLE ABOUT EVERYTHING! I switched to Cricket from TMobile and I am glad I did it with Ashley's help. She had had a long day and there was a lot of people pouring in and she was able to help me and multiple families as they entered as well and kept the same awesome customer service with everyone! I would recommend you go to this location if you are looking for great customer service and getting the most out of making Cricket your carrier. ~Elisha

I have been a cricket customer for years and have always been satisfied with the rates and the service! I've needed a new phone for quite some time, but have been putting it off because of bad experiences in the past, but I couldn't put it off any longer. I went to the Cricket Maryville store and the gentleman that was working was the Greatest!!! He not only helped me in picking a phone for my specific needs, but he also took the time to set up my new phone (so I didn't loose Anything) all while helping other customers and answering the phone. His name is Rusty H. and he gave me the best experience I've ever had setting up a new phone. I don't know what he makes, but it's NOT enough. He deserves a Raise. Thank You so much. ~Paula

I had to stop here to purchase some oil for my car. It eats oil like I love cupcakes. The store was decent though. The Walmart employees greeted me and the auto department was fully stocked. Truly thankful for that. I came in on the right side of the store near the pharmacy but in order to check out, I had to walk down to the grocery side. No open lines to checkout in. The self serve by the pharmacy wasn’t open. ~Jonathon

Simple stuff. Car charger base failed. Popped in to be greeted by Ivan. Super service- quick and efficient. I was out the door in minutes. I liked that he asked how my service plan was working. I don't need anything else right now. But it is a pleasant change to have someone open the conversation to confirm my satisfaction with T Mobile. Good job! ~WD

I bought a phone there I thought it was a new phone that I was purchasing and it was somebody else's they were supposed to send me another phone while they did but it was the same phone I already had so I think I'm going to take my business elsewhere because I can't get nothing done because they want to keep switching me from department to put from department and they don't want to fix their mistake give me somebody else's phone with their phone number and all their information still on the phone now how is that very good business it's not ~Debbie

good customers service , they have a new management now ~My

Setup a new phone because 3G nit supported anymore. Not the least bit personable. Did not explain anything that was being done. Will not ho back to this location ~Sheila