Looking to purchase lamps for my headlights. I could not locate the manual that illustrated the model number my car required. I asked for assistance at the desk, and the gentleman explained the information is in their computer, and books are no longer available. I was l Iiving in the past....
The gentleman referenced my lamp, lead me to it, and explained the different "strengths" available. I made the purchase, and left to execute the installation that was quick and flawless. I then performed a lamp inspection and saw I also had a another light that was out.
I returned to the shop, the same gentleman assisted me, and remembered my vehicle information. I took the burned-out lamp with me, but asked for a park light. He explained the referenced lamp was different. I explained the lamp function/position and he informed me it was a taillight, not a park-light. He referenced the taillight and lead me to it. I made the purchase. He jokingly asked if I needed new wiper blades.
Long story short, I could not have made either purchase without the gentleman's fine assistance.
I thanked him and stated his service and conversation will make me a return customer as needed. ~Harlan
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