chicken restaurant
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Popeyes Louisiana Kitchen in Greenbelt (6224 Greenbelt Rd, MD 20770)
About:
Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Popeyes Louisiana Kitchen is located in Greenbelt (Maryland state) on the street of 6224 Greenbelt Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13019822315. You can get more information from their website: https://www.popeyes.com/store-locator/store/restaurant_82009. The coordinates that you can use in navigation applications to get to find Popeyes Louisiana Kitchen quickly are 38.997715, -76.908205. Scroll down to find out opening hours, reviews and other important information about Popeyes Louisiana Kitchen.
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Show menuAvailable amenities
Crowd
- University students
- Groups
- Tourists
Payments
- Debit cards
- NFC mobile payments
Planning
- Usually a wait
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Comfort food
- Kids' menu
- Late-night food
- Quick bite
- Small plates
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- amenities.dining_options.has_counter_service
- Dessert
Service options
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
Health and safety
- Customers wear masks
- Staff required to disinfect surfaces between visits
Unavailable amenities
Popeyes Louisiana Kitchen doesn't have any unavailable amenities.Categories
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Tj
Visited this Popeyes a back in March I went inside to place an order, there was an elderly Spanish woman who took my order, she was very rude as soon as I walked to the counter to place my order, she made a smart sarcastic remark before I placed my order, while placing my order I asked for sweet sauce for my chicken sandwich, when I received the order there was no sauce in the bag, I brought it to her attention and she very rudely said it's 25 cents extra as if it was my fault she didn't remember I asked when I placed the order. She then preceded to say something in Spanish in a derogatory fashion to the next customer, she was very rude and I'm upset with myself for not saying anything in regards to her unprofessionalism.
07.2022Al
I went for the beans & rice. The chicken tasted surprisingly better, this trip. 😋 Order from the app for best deals and order before U get there. They spend too much placing orders in shopping bags. 🛍 Give back to the employees or menu. No pics, I ate it. 🤣🤣
06.2022Dre
I ordered the shrimp basket with fries this was the little bit of fries that that boy gave me and everything cold and hard Idk what’s wrong with y’all workers they always seem high and confused don’t know what they doing
06.2022Denise
The food is great, but honestly the drive through experience is horrible. You'll sit and wait forever probably because no one's watching the monitor, then have to explain yourself when you want a super simple order or yell yourself hoarse because the staff are too busy playing around to hear you. Oh but don't actually yell, because the person will say "you don't need to yell" right after they say there's a lot of background noise. Just endlessly repeat yourself I guess while they try to get themselves together.
05.2022Candra
I am extremely disappointed by the customer service at the Greenbelt, Maryland location. I entered the drive thru and after a few minutes I parked and went inside. Once I entered, I waited in line behind 4 people who were together for almost 15 minutes. The manager never said I will be with you in a moment or anything! Corporate headquarters needs to pay this location a visit ASAP. It is unacceptable to not greet customers when they enter. Additionally, if your short staffed don’t make excuses for not greeting customers. Being friendly is KEY!
05.2022Woody
Been there twice. First time sat in line for over a half hour. Then when I got my order and got back to my room, they had thrown in a couple of pieces of old chicken. Tough and dry! I gave them another chance. I always order spicy chicken. Got a 16 piece family pack. Part of it was not spicy it was non spicy. Sides were single serving, beans and rice, coleslaw. Fries were limp and greasy. Again it was a 20 minutes in line. The employees are crossing paths and dancing around each other. Management needs to learn how to stream line the process. Fast food is like a assembly line. Window works the window, front line assemble the orders. Cooks should be keeping an eye on the min max of the product. Management should be watching the time product has been sitting and make sure it's rotated if need be. Also give direction when needed. You are the captain, Own It!
04.2022Roger
The food is actually good four stars ⭐️. The restaurant staff and cleanliness is negative but in order for me to be able to post I have to give it one star. There was about 10 cars on the drive thru so we went inside to see if it would be faster. Once inside I saw why the long line at the drive thru. All the employees were playing around laughing and just walking around. The manager was trying to tell them what to do but no one listen. One of the girls had a sweatshirt on the back with a kid giving the finger. So when she turned around it seems as if she was giving the customers the finger. The bathroom smell like pot and was dirty. Not a good place to come eat.
03.2022P
I preserved from here through DoorDash came back to the store due to my food being cold biscuit dry as if it’s been sitting I once was a manager for popeyes as I’m now a AGM of my own company, I came back in to return my food at 12:22 i continued to call thee store I watched thee young lady as I stood calling she PICKED UP AN HUNG UP IN MY EAR THAT WAS VERY UNPROFESSIONAL AN SHE SHOULD T BE WORKING THERE. I PROCEEDED TO CALL BACK PURPOSELY TO NO ONE ANSWERING THEE PHONE GET THAT STORE IN ORDER AN FAST YOU NEVER KNOW WHOSE COMING IF I WAS A SECRET SHOPPER YOUR WOULD FAIL BADLY
03.2022Trinity
This place is a disaster! Plenty of employees and service was ridiculous. The line at the drive thru wrapped around. Walked in, and waited at least 15 before they took my order. The place looks trashed. They closed in like 40 mins, and the employee kept telling all the others to say they ran out of stuff because they were closing soon.
12.2021L
Waited 5 minutes to place my order in the drive through, then waited 10 minutes to get to the window. I ordered one plain chicken sandwich and one spicy. When I got to the window, they tell me that they don’t have plain sandwiches, only spicy. I literally had to ask for the manager to explain to me why they were no longer selling plain chicken sandwiches when they were not close to closing. I had to request that they drop a chicken sandwich for me so I could have what I ordered 10 minutes prior. The manager said that he didn’t think I wanted to wait for a plain sandwich, so they didn’t make it when I placed the order. I’ve never heard of anything like this in all my years of coming to Popeyes. This is my first and last time at this location. The cashier was polite, but she didn’t know what to say when I asked if they could make a fresh sandwich. She had to close the window and turn around to ask the manager everything. I asked the cashier if I could get fresh fries when my food was done since I would have to wait at least 10 mins for a plain sandwich. She looked at me with confusion and didn’t know what to say. While I sat in my car facing the restaurant waiting for my sandwich, a guy came out and dumped a whole container of tea on the ground in the parking lot! Why wouldn’t they dump that in the sink!! When they brought my sandwich out, it was the most pale chicken sandwich I have ever seen. It has no color to it and doesn’t look like any chicken sandwich I’ve had before. I asked if it was actually a sandwich or just a chicken breast. I also asked him if he dumped tea in the parking lot. He said yes. I asked why and he said they can dump it either in the parking lot or down the drain. Every car that pulled up to the window had to pull over and wait. Do yourself a favor and skip this location.
11.2021