I went to use the ATM to deposit money into my account. I was stuck behind this lady that was having problems with the ATM. One of the male tellers went to help her so I decided to go to the counter so I wouldn’t have to wait any longer. There was no line and there were two tellers so I went to the counter and one of the tellers said she will be right back but both women went into the office. They didn’t even come back until the guy was almost done helping the lady at the ATM and I still had to wait. This isn’t good customer service. She could had helped me before disappearing so I wouldn’t have to wait long. She knew the lady at the ATM was having issues and it could take a while for the guy to help her. When she returned to the counter she never acknowledged that I was still waiting. She said nothing so I just used the ATM after the guy finished helping the lady. ~Shavon
bank