Best general store in Buffalo, New York (NY) 2024

I called the pharmacy at 4:19 today to inquire about a script I needed filled. I have never ever been condescended to like this by a pharmacist. I tried to just put the blame on all the extra pressure because of Covid and not let it bother me. Recently there was a sign in the pharmacy stating they were having staffing problems, thank you for your patience, etc. Once again Covid, I get it. But this person today was the end for me. I'm sorry because I liked this store. You just can't talk down to your customers like they're totally incompetent and for no good reason. I needed help because my meds ran out, that's all. I'll be transferring to a different drug store ~Chris

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There's a guy I think Taylor was his name. Extremely helpful answered all my questions. He made sure he made my visit as easy as possible. One thing I also took notice of was how clean the store was. All in all 5 stars from this guy ~Nick

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This location on William St. is constantly closed when it's not supposed to be. I've tried to go here twice since we moved into the area. First time the girl was turning people away at the door cause there was no A/C. Registers worked, power was on, but apparently they can't work without A/C. Second time was today. Handwritten sign on the door says they are open till 6pm everyday due to renovations or whatever. It was 5:06 pm. Door was locked. No one there. Very poor management. Don't bother going to this location. Do yourself a favor and go to the one down Union Rd. That location is amazing! ~Rachel

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