Best greeting card shop in Buffalo, New York (NY) 2024

I called the pharmacy at 4:19 today to inquire about a script I needed filled. I have never ever been condescended to like this by a pharmacist. I tried to just put the blame on all the extra pressure because of Covid and not let it bother me. Recently there was a sign in the pharmacy stating they were having staffing problems, thank you for your patience, etc. Once again Covid, I get it. But this person today was the end for me. I'm sorry because I liked this store. You just can't talk down to your customers like they're totally incompetent and for no good reason. I needed help because my meds ran out, that's all. I'll be transferring to a different drug store ~Chris

Very disappointed in the customer service I was given on 1/1/2022 by a lady name sue. I was calling for a substitution for my online order and was told they don’t do that. But they do in fact give me that option in the app and I had chosen substitutions Incase the first item wasn’t available. I called to speak with someone and got to a lady named sue and she was so rude. At the end of the conversation I had asked okay can I just cancel my order and she said “yup” and hung right up. I waited hours for my order to cancel online so I could re order and be able to use my coupons and it was never cancelled. So I called back and got to someone else more helpful luckily. I hope sue learns how to act in her customer facing job as this seems to not be the right job type for her. I hope I never have to speak to her again and I won’t be ordering from this location again. ~Anonymous

There's a guy I think Taylor was his name. Extremely helpful answered all my questions. He made sure he made my visit as easy as possible. One thing I also took notice of was how clean the store was. All in all 5 stars from this guy ~Nick