Best audio visual equipment supplier in New York, New York (NY) 2024

This is the most frustrating online purchase I've ever made. On December 23, 2021, I finally received my long-awaited package. Did not expect to receive a damaged box. I am concerned that the earphones in the box will be damaged. I took a video when I opened the box. Omg, didn't expect it to be an empty box when I opened it. I quickly contacted customer service and sent photos and video to Adorama and UPS. UPS sent the claim report to Adorama on January 24, 2022. But Adorama did not email me until February 3, 2022, denying my claim. I waited 43 days and received a reply from Adorama denying the claim. Did I pay $600 for a broken empty box? No, I bought a broken dream Westone W80 - V3 headphones and regretted the Adorama. ~kevin

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So easy to pick up equipment on the way to an Installation. Didn't miss a beat. Better than waiting for a delivery and then simple to pick up extra resources if necessary... All on a Sunday. Not too shabby. Best day for a tech install (no encroachers). ~Jim

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