Best home theater store in New York, New York (NY) 2024

Michele is the epitome of excellent customer service. So far I can say this is the best customer service I have received ever. I wanted to buy one speaker but I ended up buying three and I'm extremely happy because Michele had the patience, expertise, and professionalism needed to answer all my questions and concerns and I was confident and comfortable to make the purchase. I called two stores before calling Michele and he was who I needed all along. Michele should be inducted into the Customer Service Hall of Fame. I called 5 minutes to his closing time but he had the time and patience to attend to me, going way over his working hours to make sure I was satisfied. THANKS MICHELE ~Kojo

electronics store audio visual equipment rental service home theater store stereo store

We waited 40min before someone approached us, they were passing by us and no one asked anything until someone finally did, and when she did in 2min was able to sell lolololol When we asked her why they took so long to help us the told us “we are understaffed” but there were employees standing around the store. Anyways, I got an LG smart tv and I love it!! ~Lucy

electronics store appliance store computer store home theater store music store video game store video store