7 Best auto repair shop in Durham, North Carolina (NC) 2025

I had a great experience purchasing a new car Hendrick Acura South Point. I went in with very specific needs and in less than a month they were able to bring in the exact car I asked for. Edgar has been wonderful to work with. He is very responsive, easy to work with, and kind. He always made me feel like I was his top priority. When purchasing my car, he went through all the features of the car and even helped set up my Apple CarPlay before leaving. He is absolutely the best! I would HIGHLY recommend Hendrick Acura to anyone looking to purchase a car! ~Andie

Seth Bridges in the parts department is truly dedicated to helping customers by taking extra steps and elevating customer service to it's highest level. Seth took care of my order and then delivered the parts to my residence on a Sunday, unbelievable!! He went above and beyond doing his job. His over-the-top effort is rarely seen today and his attitude will only propel him higher at anything he does. Porsche Southpoint you have an incredible talent in your parts department. Continue investing in his training and promote him to higher levels of responsibility. ~S

We purchased a new 2022 Volkswagen Jetta this week from VW Sport Durst Mazda of Goldsboro. We couldn't have been more happy with the entire experience! The entire Sport Durst team makes you feel welcome and like family! Everyone there welcomed us and thanked us for our business. I was blow away with how personalized and important they make each customer feel! Special shout out to Kevin for treating us so well and treating my daughter like she was one of his own with her first vehicle purchase! I couldn't recommend this dealer and each one of the team members any higher, you won't be disappointed. Take the drive and see what an iconic customer experience is like with your next vehicle purchase! Thank you and you've created a customer for life! ~KEY

For consumers, these days are a little rocky. Oftentimes it feels like customer service is a lost art. But happily customer service, excellent customer service is alive, well, and thriving at Johnson Lexus in Durham, NC. Mike Allen took such good care of me. He was quick in locating options for me, remained engaged, patient, and answered all of my questions. I am very happy with my purchase and overall experience. If you are interested in purchasing a Lexus, do yourself a favor and head over to Johnson Lexus of Durham and ask for Mike Allen! He’ll take good care of you. ~Erinn

Konrad Automotive is one of the only places I trust in Durham since moving back to work on my car. We ladies know how difficult it can be to get honest and fair pricing on cars from many mechanics without a run around. I do feel that Karl and his staff are dedicated to getting the job done and at a reasonable and fair price. I recommend them to others. ~Katy

I’ve been here twice for estimates/repairs after collisions and have been very appreciative of the service both times. As a young woman, sometimes with car-related issues I feel I’ve been taken advantage of/talked down to, but the staff here as always been easy to communicate with and really nice! I was also really impressed with how my car looked after taking some serious damage. Jamie was the person of contact this time around and was super helpful! ~Heather

They were able to fit us in last minute for an oil change before we left for a road trip and they even put air in our tires. Quick, convenient, and affordable. ~Brittany