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Johnson Lexus of Durham Service Center in Durham (1013 Southpoint Autopark Blvd, NC 27713)
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Unrivaled experience. The Service Department at Johnson Lexus of Durham exemplifies the Lexus difference, starting with complimentary service included with new and L/Certified Lexus purchases. From wiper blade or brake pad replacements to the most complicated repairs, Johnson Lexus of Durham's technicians are Lexus-trained and ready to serve you.
Johnson Lexus of Durham Service Center is located in Durham (North Carolina state) on the street of 1013 Southpoint Autopark Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19844397957. You can get more information from their website: https://www.johnsonlexusdurham.com/service-portal.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_service&utm_content=website_button. The coordinates that you can use in navigation applications to get to find Johnson Lexus of Durham Service Center quickly are 35.907072, -78.959405. Scroll down to find out opening hours, reviews and other important information about Johnson Lexus of Durham Service Center.
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Show menuAvailable amenities
Crowd
- LGBTQ+ friendly
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Erinn
For consumers, these days are a little rocky. Oftentimes it feels like customer service is a lost art. But happily customer service, excellent customer service is alive, well, and thriving at Johnson Lexus in Durham, NC. Mike Allen took such good care of me. He was quick in locating options for me, remained engaged, patient, and answered all of my questions. I am very happy with my purchase and overall experience. If you are interested in purchasing a Lexus, do yourself a favor and head over to Johnson Lexus of Durham and ask for Mike Allen! He’ll take good care of you.
08.2022Sherrie
I took my vehicle in to have the navigation system updated. The staff was very nice and they even washed my vehicle in edition to upgrading the navigation. There was a comfortable place to wait while the work was being done and they had refreshments and clean restrooms. I will do business there again. Thanks for the hospitality you show to your customers.
07.2022Renea
My Service Rep, Ms. Brenda Lacy is outstanding. She has wonderful Customer Service skills and prepares for the needs of my appointment before I arrive (such as reserving a loaner & having it ready when I arrive when needed). The facility is always clean & there are several spacious waiting areas to allow for social distancing. I highly recommend Johnson Lexus of Durham. Service: Tires
06.2022Lesia
Lexus of Durham at Southpoint always provides the best customer service. They provide me with appointment availability that fit my busy schedule and provide me with a loaner when needed, without hassle. My Lexus Advisor, Ms. Brenda Lacey, who has been with me since I purchased my vehicle, is absolutely AMAZING! She makes sure my vehicle is serviced properly and returned to me in a timely manner. She keeps me abreast of any issues or additional services that may be needed during each visit. Overall, doing business at Lexus of Durham, has always been a very pleasant, welcoming and professional experience. I am beyond satisfied with our decision to purchase from Lexus of Durham. Services: Vehicle Inspection, General repairs & maintenance, Vehicle safety inspection
05.2022SHEEK-onic
Service was good and the free wash was even better…. HOWEVER while I was there I noticed that only certain customers get coupons … Mr. Wu said he gets them often… soo often he doesn’t get his oil changed until he gets one and I have never received a service coupon just a free wash coupon…. They also let who they want get loaners despite their policy… I overheard a conversation where the woman was getting an oil change and didn’t wanna wait and they put her in a loaner, it was a Saturday and they told her she could keep it till Monday. Yet when I reserved one and got maintenance done in the past I was given the hardest time and declined a loaner. That didn’t sit well with me. Service: General repairs & maintenance
05.2022Stephanie
Rene and Rudy are my service advisors and I’ve always had a great experience here. They’re honest about what my car needs and recommendations to not do things when they’re not needed yet. They’ve also given fantastic service knowing I work a lot and help with a pick up service when necessary. I’ll always be grateful for the staff here. Service: General repairs & maintenance
05.2022Susan
It is comforting and satisfying to have my car serviced at Johnson Lexus of Durham. They are efficient, friendly and provide great service. I have had the same contact for 4 years. That engenders my trust. I do not mind waiting because they have a safe business meeting environment. Service: General repairs & maintenance
04.2022RHONDA
I purchased a car from Steve at Lexus preowned. I highly recommend that you ask for Steve. He is knowledgeable, ethical, quick to reply, and goes out of the way to help his customers. The financial manager is also top-notch! My experience was very good.
04.2022Catherine
Renee is just great! I always feel confident working with him every time my car is there. Easy to make an appointment, they took me promptly and completed in the time they expected. The staff out in the receiving area were quick to answer questions and take my car as soon as I pulled up. I drive 2-1/2 hours from Kure Beach because I knew the level of service e I would get and why not get the best! Services: Oil change, Tires
03.2022Sierra
Took my car in to get inspected, but Johnson Lexus of Durham Service is my go to for any and everything my Lexus needs as far as maintenance. They are always great, its easy to get an appointment, the customer lounge is well appointed and loaner cars are available for longer service appointments. My advisor Brenda is amazing! Definitely recommend Johnson Lexus of Durham and the service department is a big part of the reason I have been driving a Lexus for the last 18 years! Service: General repairs & maintenance
03.2022