13 Best drugstore in Cleveland, Ohio (OH) 2024

This pharmacy is garbage. They didn't even bother to fill my dad's prescription which was called in by a nurse yesterday morning. I came in at 7pm and they hadn't even touched it. They actually claimed to have no idea what I was talking about and I had to call the nurse back who called them and she recognized the pharmacist's voice as the person she gave the prescription to. She told him she remembered him and told him personally of the prescription. He just didn't bother. Then today I called it in hours ago and they said most of them still weren't ready. Keep in mind these are life or death medications for my dad with dementia. They're incompetent and rude. Save yourself a headache and go somewhere else. Edited to note they have given me someone else's medicine before. Also edited to note I can almost never go without an issue. They're supposed to automatically refill my medicine, and I go in when I'm out and it's not ready. And they say "oh I don't know why it's on hold. We'll fill it now" and I'll opt to wait because I need it. And it will take an hour even though I'm literally sitting right there and the store is empty. ~Megan

The manager and staff are nice. I like that they don't have a high staff turnover rate so you get use to seeing the same people for years at a time. My biggest complaint is that I have to walk through the nasty smell of black and mild cigars to get into the store. The manager stands outside to smoke them all the time!! On more than one occasion, I've gone elsewhere just to avoid the experience. ~HenryJohnsonCenter

This is one of the dirtiest, disorganized, cluttered filled, weed smelling DG's one the eastside. It should be closed down and the store manager fired! Don't believe check out these recent photos. The DG on Northfield puts this one to shame. Store clerks rude, loud playing offensive music and expect you to put the baskets away for them. Smh ~Ali

Went in tonight and bought about $50 worth of stuff. The cashier was trying to fast talk and my husband couldn’t understand a word she was saying. Meanwhile she was double charging everything. Don’t wanna accuse somebody of something but her running her mouth seemed like a pretty good distraction for an overcharging scam. Then when the drawer doesn’t balance at the end of the night, they pocket the difference. Seems pretty likely to me because how many times are you gonna charge somebody twice “by accident”? Seems sus. Then when my husband caught the extra charges, he turned around and told her to reverse the charges and issue a refund. She said she would only do a couple of them, despite the fact that he was there with all the bags, he didn’t even leave the store and she refused to refund all the extra charges. So be careful at this place, it’s not the first time it happened. Now we’ve gotta submit a dispute to our credit card company. Just keep an eye on your cashier and don’t let them distract you or you’ll pay almost double for everything. I’ve got copies of the receipts, the original one where we got charged twice a few times and then one with a $4 refund 🙄 ~Brandi

Please do not be fooled by it is open on here because it is not open that store has not been opened in days and nobody knows why. This is another place that is so disgusting I risk even walking in that place catching something because it doesn't look like their floors have been cleaned since they've opened the place.. dirty nasty and filthy are just a few of the words that I would choose to describe this place and I don't understand why just because it's on the east side it has to be like that if it was on the west side in the suburb it would be clean and Becky would be stocking shelves in assisting customers ~Lily

Very Unprofessional for the last couple of weeks.. they stop letting customers in at 11 if an establishment does that Atleast update your store hours.. gas is not cheap at the moment.. Dollar General Do better. ~Christian

I have been coming to this Walgreens for over 20 years and I have zero complaints. Juan, a store manager here, always has a smile on his face and is extremely kind and helpful. I LOVE my Walgreens. I only shop at this one. I know where anything is in this store, and I just love it. Juan makes it 1000× more pleasurable now, but no one could pay me to shop at CVS instead. I save SO much money here you just have to know how to shop and earn and use your rewards. It's fun to shop strategically to earn your points. Lol just wanted to give a shout out to them because they deserve it. Thank you for always keeping a smile on my face when I leave your store. ~Jennifer

Lyft DRIVERS DO NOT USE THIS ATM YOU WILL LOSE MONEY AND TAKE 2 MONTHS TO GET IT BACK! YOU HAVE BEEN WARNED. ~samuslightsuit

It was pretty decent. The staff pleasant. Not a lot of clutter. The food was stocked. Especially the frozen. So I was happy! But the fresh produce was unfortunately terrible. Some were even molding. Yucko ! ~Charlene

It’s not like anybody should have high expectations for a Cleveland CVS, but you really shouldn’t schedule any pickups or appointments at this one if you can help it. It’s my home store and they’re generally friendly but I already know I should *always* budget an extra hour or so for anything other than grabbing a Gatorade- photos, scrips, vacc etc. due to malfunctioning equipment and short staffing. ~Madison