5 Best shoe store in Happy Valley, Oregon (OR) 2024

Bought a pair of shoes and ended up returning them a few days later. I asked the lady that was working if the money would be available after the return was finished. She said yes then I found out that till take up ta 7 business days to post! If I had known that I would have just taken the cash instead! Now I'm sitting here waiting for my money! I will probably NEVER shop there again.. I was lied to and everyone I've talked to just keeps giving me the run around! Not pleased at all!! ~Crystal

Came in specifically to buy a new mountain bike. Spent over an hour looking at the bikes and not a single employee could be bothered to help me. There were more employees on the bottom floor than there were customers. But apparently personal conversations with other employees are more important than the customers coming in to spend a grand on a bike. Not a problem. There are plenty of local shops to give my money to. Honestly, that's what I should have done to begin with. ~Christopher

Very strict return policy. If you order online the return window starts on the day you ordered so if it takes 8 days to deliver something (like my order) then the return window is 22 days. 😬 I misread my order looking at the ship date and tried to return a dress a few days past the return policy. The women at the store were nice, but they could only refund me $14 on a dress I paid $60 for because the dress had gone on sale AFTER I bought it. I ended up calling the corporate customer service line and they made an exception for me to return the dress via UPS instead of through the store, which is nice, but I had driven all the way out to Clackamas just to do this return and now I have to go the library to print a shipping label and then go to UPS since they couldn't make the return in store. ~Kelsey

This store is amazing! The customer service is world class. The staff are friendly and knowledgeable. They know the footwear they sell very well. I also always seem to find what I want when I visit. ~Renee

I love the clothes here and although the staff is so nice, they are so far up in your business it makes it really uncomfortable to shop. I can’t even look at stuff without all of the employees being on me like a heat rash. I know that’s what they’re supposed to do but when the staff stops you every 30 seconds to make sure you’re doing okay it makes me want to just get out of there. ~Christy