Best self storage facility in Medford, Oregon (OR) 2024

Nice people who work there however a 40 percent rate increase in the rate does not qualify them as discount. Not a typo, a 40 percent increase. Rate are just as good anywhere else. ~R

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Tamra has been very pleasant to work with. She is efficient and friendly, taking care of all my needs. I send everyone I know to her if they are looking for storage needs. Thank you for the 5 star service Tamra! ~Kim

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Would have rated 5 stars but not now! I've had multiple work and personal units for over 10 years. I usually pay 3-6 months in advance. I've seen 10 rate increases from $75 to $108. Got a notice in July of upcoming increase but never received a bill with new amount. Got a late notice today with fees. New mgr said to bad, so sad! After 10+ yrs I find that very disappointing and rude. Just NO loyalty to long-term customers! Kinda like the cable company! ☹ It doesn't help knowing the owners either! ~Shorty

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I was charged $150 for a dolly that was in the truck when it was returned. I reached out multiple times to a Marlon Green who is reportedly the General Manager. Mr. Green stated this was a mistaken charge and the refund would be issued. This was told to me on April 5, 2022. I have yet to receive the refund to my account. It has been over two months that I have been trying to have this issue addressed but for some unknown reason it continues to be ignored even though I've received response emails stating the refund would be issued. Due to this experience I would not recommend using this specific Uhaul location. ~Stevie

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