Best jewelry store in Lancaster, Pennsylvania (PA) 2024

Worst customer service I’ve ever had to deal with. I got engaged a week later a diamond falls out of my ring, and it needed to be resized so I sent it in, Promise date was a few weeks which was fine, then they call and say it’s going to take 2 months, I’ve called them for updates about my ring, and kept getting the run around every single time, untill I told them I wanted a refund, then that’s when things started to get handled. They told me at-least 6 broken promises, Poor communication between the employees, I will never ever buy anything from Kay’s again. Your just a number to them. 0/10 ~Brit

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They did my nose stud, and today I got 2 tattoos from Chuck and let me tell ya, they came out looking AMAZING. Reccomended to my friend and will be back again soon Services: Tattoos, Piercings ~Tyler

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I myself do not go shoe shopping often but due to unusual circumstances I found myself at the mail yesterday having to kill thirty minutes of time. I remembered I needed to get the little one some new Crocs. So we walked around and went to Shoe Carnival. I was impressed with their selection of shoes for Men, Women, kids and Infants. We browsed around the store and the little one found the ones she wanted and while she did that I found myself wondering around too. I was in need of some new sandals (slides as the younger generation calls them) and found some on sale. So I ended up getting them along with another pair of shoes by Hey Dude. Also said and done wasn’t bad pricing and had plenty of stock. The reason for the four star vs five star review was because of a lack of customer service. I spent like twenty minutes in the store and not a single associate asked if I needed help. ~Anthony

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