The people are friendly and know their frequent customers well. I drink java monster quite a bit and sometimes it's hard to find lately so I asked if he could order me a case on Friday.. Added a extra case to his store order and called and let me know when it came in for pick up Monday. ~Alicia

The meats here are out of this world good -- I love the jalapeno sausage and the more exotic stuff as well. Friendly service all around. Great burgers at the cafe. I wish the selection in some aisles was a little better, but what can you do. Whenever I'm down in Alvin and need a few beef sticks, I pop in here and leave happy. ~Olga

Good hometown experience as normal. Thought I was talking to Neil but it was actually Paul. Got them confused. Paul was gracious though and very helpful in finding some things that I needed quickly. Had to get some keys made also which the young man that the cash register did for me. The guy is in the feed store had my feed order ready to go when I got there. ~Adam

Terrible communication you will be left on hold for hours only to be told to call back in 24-48 hours. It took 3 technicians to come out on three separate occasions to figure out what was wrong with my washer witch the very first one said there was absolutely nothing wrong with it. Not til a month later and 3 techs later did I receive an estimate for repairs but because they incorrectly described the brand of my washer in their estimate and refused to corrected it until a fourth tech went out to confirm the brand, my warranty threatened to deny my claim for payment. I was forced to call an entirely different repair company to provide an accurate estimate for repair to my warranty. Thereafter, Sears still sent me an invoice for having their tech come out to “diagnose” the problem even though the first tech never ran a diagnostic test on my washer, he just listened to how it sounded and concluded nothing was wrong. Then when I contested the charge I was told the fee could not be waived even though I explained the whole situation. These people only care about charging fees not customer satisfaction Service: Washing machine repair ~Rita

Professional svc co, ~David

I was disappointed that at nearly 3:30 this afternoon I was refused to use a 100$ bill on my merchandise I was paying for. I was buying a couple valentine items candy and baby wipes. I was told I couldn't use my 100$ bill bc they would only be able to pay me back in coin change... though the clerks were respectful I was not too sure of nor thrilled with the response. I felt as if that might be the answer all day everyday: a refusal to take larger bills. This came upsetting I felt disrespected and also like an inconvenience to the rest of the line behind me where they had to wait on me digging for any kinda of quarters or dollars I could use. I could then only afford baby wipes and had to surrender my kids class candy and valentine items that was already in their hand in a bag. we all love those type of people holding up the line! If its a policy that I'm missing I was a customer first not someone asking to just break 100$ and the store should have been able to work with a customer like me by that time of day that wants to buy from you. You want money and sales in that case right? ~Katie

Today I attempted to make a purchase. However, the current female employee had a very bad attitude. I waited at the counter for a few minutes before she took notice. Then she heavily sighed with a "oh my god" comment before walking behind the counter. Then she very rudely said "I'm not breaking that ($20 bill) for just this. This is only like $3 worth of stuff". A 2 liter and a box of nutty buddies. I can understand the point, but her attitude was completely uncalled for. Doubtful I'll return to that company for anything anymore. ~Nunnya

Ray and his amazing team have always came through with GREAT deals and outstanding customerservice. I would definitely recommend my friend's and family! ~Natalie

Went there this morning to have wheel bearings machine pressed out and a new set installed on my steering knuckle for my front wheel hub assembly. He called me not even an hour later that the work had been done and was ready for pick. Outstanding to be opened on a Saturday and to make my task priority. Simply exceptional ~Albert