Best department store in Fort Worth, Texas (TX) 2024

Why tell us an order is ready at 4:45 and then make us sit in the pick-up area until 6:26? We not only wasted time but also gas for running our a/c in the heat. We checked in at 5, and at 6, we asked an employee what was going on, and we were promised that he would be right out with our order. This wasn't even for us. It was for a family that we were trying to help out who had no food for their baby, or we would have left without the order. Totally unacceptable! ~Donna

department store bakery clothing store electronics store furniture store grocery store hardware store home goods store sporting goods store toy store

I lived by this Walmart for 7 years and they always have almost no cashiers at night. And after 1 year of covid nothing has changed. Or it’s gotten worse. I got in line at 10:20pm (they close at 11:00pm now). They only have two cashiers. It’s insane.I was checked out at 10:43. 23 min. Guy in front of me and behind me had 1-2 items and lady two spaces ahead of me had 1 carry basket of items. Only 2 folks in front of her. I was 5th in line. ~Samuel

department store bakery clothing store electronics store furniture store grocery store hardware store home goods store sporting goods store toy store

The store is great but the manager and one of the cashiers (girl with black hair, about 5’4) are really rude and disrespectful. I tried returning an item, I told them I didn’t use it, the cashier proceeded to smell the item as if I was lying and continued to treat me like that. The manager came over with an attitude and treated me poorly. Corporate should really take a look into this and make their employees take a training on better customer service. ~katelyn

department store childrens clothing store clothing store luggage store mens clothing store swimwear store t shirt store womens clothing store