Great prices and super friendly staff! ~Mark

As a small business owner having a good, helpful and and quick customer support is very important. This company and particular store were beyond helpful in providing us with a top notch phone service to run our small business , very honest, helpful, and upfront. Definitely recommend. ~Pedro

After recovering my phone from the intersection (long story) thank goodness there was a Verizon cellular sales on the corner… I prayed quietly they would still be open… I had worked 12 hours today, and was running late, due to travel out of town that night… but my …. EVERYTHING was on my now crushed phone! I could see them escorting the last customer out … and then locking the door! I ran to the door to greet Sales Agent Ryan Jones… who maybe could see the desperate look on my face… I’m not even sure if I actually said the words, rather just mouthed a hopeful “please”. Ryan turned the lock and welcomed me in… I remember thinking “wow” as it was already 8pm… Suffice to say that a destroyed phone, after hours, with no support, servicing a customer who couldn’t even recall his wireless PIN number in the middle of a moderate panic attack, would prove to be a daunting task … even for a guy who had obviously mastered his craft….Ryan was as steady as a rock, assuring me that he was here to help. He even let me use his personal phone to call my wife who was incredibly worried… and call her back a few times, actually to try to guess my pin# … Undaunted, Ryan managed to wear down one tablet as the minutes passed, only to have another charged up and switched out before I even noticed, Ryan was so patient… We had one last guess … maybe it was fate, or maybe he just knew his customer so well…. “Did you try your wedding anniversary?” … he said. ….I even ended up buying a Cadillac screen protector, (to go with my new phone that was now redownloadjng all my apps) just so I could pump up his commission… Mr. Ryan Jones had no idea I was happy to pay him anything he wanted… I HAD to have my phone! … but instead he even waived the setup fee for me…. And politely refused the Attaboy’ beer, I insisted was the least I could do… it was now after nine pm… my panic attack a mere memory, and I had my phone… My everything back … Thank you Ryan Jones Sales Representative Verizon Authorized Retailer ~Robert

Very happy with professional service. Attended to me in less than 5 min. He was very nice & took care of the service I needed. Thank you! ~Billie

Always easy to get in pay and the perk from groceries is 3 cents to 1.00 off per gallon. ~Tuggle

The drive thru teller is always pleasant!!!! Without fail, this particular branch has always been consistent in wonderful customer service. ~Angela

The staff at Carter Bank and Trust at 1400 Electric Rd in Salem are fantastic. They go above and beyond to help their customers understand their banking options. They always give me great service and a friendly smile. They are the best and the service they give their customers is outstanding! ~Julia

Wanted a managers signature to withdraw money from a rep payee account...I am the rep payee. Said I couldn't withdraw the available balance from a zelle transfer because it wasn't posted as the current balance. Supposed branch manager had no idea what zelle was. Have had to make a formal complaint about an employee of the salem branch for their absolute unprofessional behavior and general attitude toward me as a new customer. They also forced me to open 3 separate accounts for rep payee payments and one personal despite social security saying that is false and me having been using one account for all 3 payments for the last 8 years... Terrible branch employees. ~Michelle

Rented a unit for almost 5 years. No issues, all my items were safe and dry when I went to retrieve them. I used Varsity Moving to move these items from an apartment to storage. They too were awesome to work with and handled with care. I would use both again. ~Paul