I've had several great experiences with this branch in the last few months. On one trip, the gas gauge was not at full. It was so late at night, I didn't bother saying anything when I left. When I returned the car, they estimated my gas mileage and refunded me the gas money. (I had paid less per gallon for the gas, than the rate they returned to me. Very generous.) The second time, I left my phone in the car. I knew my phone was missing, but I could not find it. It probably got wedged somewhere and came loose later. The next renter found my phone. The Hertz office tracked me down, and sent me the phone back. Great job! ~Bronwyn
car rental agency