cell phone store
Closed Now
UScellular in Lewiston (806 Sabattus St Ste. 102, ME 04240)
About:
We connect 5 million people, businesses and government operations with our award-winning network. And were always looking for ways to make your experience with our communication services and products even better. No matter how big we grow, our values don’t change. That means exceptional service from real humans. Products we offer: The latest smartphone devices & accessories, high speed internet, connected home solutions, and more. Visit our store in Lewiston to check out some of the special offers available.
UScellular is located in Lewiston (Maine state) on the street of 806 Sabattus St Ste. 102. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12077833377. You can get more information from their website: https://stores.uscellular.com/airtime-cellular/find-a-store/128794-lewiston-me-04240?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA. The coordinates that you can use in navigation applications to get to find UScellular quickly are 44.103411, -70.173121. Scroll down to find out opening hours, reviews and other important information about UScellular.
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Available amenities
Payments
- Cheques
- Debit cards
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
TRACY
Wonderful customer service; worth the wait if a few customers are ahead of you. You will NOT leave disappointed!
05.2022Steven
I came in to resolve a billing issue and worked with a very nice gentleman named Ricky. From the moment I came into the store he was polite, happy, and had an infectious attitude that brought joy to the room. He was able to help me resolve my issue within 5 min and was very helpful in his knowledge. Thank you very much Ricky! Not only did you fix my problem but you brought a smile to my face!
02.2022Darcy
Brittany is awesome! Easy and efficient! I barely spent any time in the store for a Christmas gift that was an upgrade. She made this big purchase so easy to do when in the past, I've spent hours there! Thank you!
01.2022ronald
This is the best US Cellular to do business with, wouldn’t go anywhere else for my wireless needs. They will go above and beyond for their customers! Highly recommend!
01.2022Dan
I was the first customer through the door at 9:00 a.m. in the morning Brittany Carver greeted me and went right to work took care of my problem I was very happy with her service
01.2022Maine
I’ve come in multiple times with varying issues and service questions. Brittany and Cam have helped with all my issues. Will always recommend!!
01.2022Ross
I went in because I was dissatisfied with a phone I had ordered and Ricky was able to get the process started for me on the return. He was extremely helpful and made everything much easier for me, which put my mind at ease. I always have a great customer service experience with US Cellular! Thank you.
12.2021Raychel
Brittany in the Lewiston store is always super kind and helpful. She will go out of her way to help a customer. She’s also very knowledgeable!
12.2021Dan
I was a return customer for typical upgrade stuff. Very friendly people made the process pleasant. There was one issue with the different style charger and that was immediately resolved. I do recommend them and will continue to use them myself. Another plus for me is that it's a franchise.
08.2021Kathy
10-10-20 I stopped in at 10:00 a.m. to see what they had for Samsung androids. A young lady waited on me. She didn't know the answers to a few of my questions, including whether there was any credit given for turning in a used, less-than-a-year-old phone (she told me there was not). Later during the visit, her father, Nick, said there was a $30 credit. That was minor, except that I feel the girl shouldn't have been waiting on customers by herself until she was trained. Anyway, after selecting a phone, I asked how long it would take to transfer text messages and contacts from my old phone to the new, because I was from out of town and was visiting with a friend (who had accompanied me to the store). The girl replied, “Not long.” So we waited for her to do the preliminary steps. At 11:00, she noted that the phone said “20 minutes remaining” and asked if we had a quick errand to run nearby. We decided to do that. I called from my friend's phone at noon and Nick answered and said that the transfer was 50% complete. I was surprised but was fine with that and thanked him. I stopped back in just before 1:00. It was then 70% complete, so my friend and I went somewhere for lunch. We stopped back in at 2:00 and the transfer was at 92%. The girl said, “there's 1 minute remaining.” I said I would do another errand and said they could just call my friend's phone when mine was ready. At 3:15, Nick called and said it was done. Four hours and 15 minutes!! When I went in to pick up my new phone, not only did Nick NOT throw in a free phone case or something, he didn't even offer an apology!! I was stunned. I had been extremely patient and understanding throughout the whole process, and now this? So I asked him about why his daughter, the trainee (she wasn't present in the store at this point) had told me “not long” and “20 minutes” etc. He shrugged and said that the indicated times don't mean anything and that a phone is going to take “as long as it takes” to transfer files. I asked why she hadn't been instructed to tell me, the customer, this crucial piece of information. He simply repeated himself and acted annoyed. In summary, they misled me and tied up my phone and hours of my day. Had I had a clue that it might take that long, I would have made the choice to buy a phone another time—and somewhere else. As it was, I gave them my business and was late getting to where I needed to be next. I don't think they did it intentionally, but it's inexcusable that they didn't throw in some kind of compensation, such as a cell phone case or even an extra charger—let alone offer a simple apology! ATROCIOUS customer service. I regret being so tolerant.
08.2021