cell phone store
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AT&T Store in Augusta (1 Stephen King Dr #70, ME 04330)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Augusta (Maine state) on the street of 1 Stephen King Dr #70. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12076210441. You can get more information from their website: https://www.att.com/stores/maine/augusta/177776?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 44.344496, -69.788711. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Peter
I have to add to the accolades for superior customer service - one of my best experiences. Simon (hope I have his name right) was so helpful and professional - can't say enough positive about my time there earlier today - thanks Augusta ATT team!
07.2022Simon
The manager is amazing as well as the associates. A very helpful, friendly and informative environment here. I’ve upgraded two of my lines here with no issues and very quick service.
07.2022Joey
Although the wait was long, it was understandable since one guy was working at the time before a second came in to help everyone out. I got my new Samsung Galaxy S21 Ultra set up after switching from Verizon and the transfer process took 10 minutes. They hooked me up with accessories and helped put a screen protector and case on my new phone. Thanks guys!
02.2022Heather
We went to the Augusta, Maine store tonight and we received the ABSOLUTE BEST BEST CUSTOMER SERVICE THAT I HAVE EVER EVER GOTTEN FROM THE STORE MANAGER, AMANDA.....She was professional, courteous, patient, kind and EXTREMELY EXTREMELY knowledgeable. Amanda had to make several phone calls on my behalf and she had no problem making those calls. She had the answer to EVERY SINGLE question that we asked and she was very fluent in product knowledge. At&t is VERY VERY FORTUNATE to have such an AMAZING and KNOWLEDGEABLE manager like Amanda. We own a business in the area and if we could find employees like Amanda, we would be EXTREMELY EXTREMELY GRATEFUL and BLESSED. Her professionalism and patience is impeccable as well as her friendliness and her willingness to help. Overall, I give this experience a 5 star rating!!!!!
01.2022Robert
Visited this store on New Years Eve with only 50 minutes to spare before closing. An employee’s worst nightmare!! Yet, due to my profession in healthcare, it was my only option. I cannot thank Nick enough for taking care of EVERYTHING I needed. New phone, adding more family members to the new account, data transfer, etc. He not only answered ALL of our questions but did so in a friendly, confident, and professional manner. Such a GREAT experience and never once tried to rush us out the door. I will be back and will telling ALL my friends and family. This guy gets the job done!
01.2022James
Manager will lie to you and say it's required to have insurance and next up for 14 days. She is just trying to game her numbers to make her store look good. Avoid this location if you want an honest sale. This store cares more about their stats then providing the right solution. They will lie to you and say they can't do things they actually can. This is a 3rd party ATT after all. Corporate tells me a policy and then this store claims it isn't true. Please please please avoid this store. (Edit for spelling)
01.2022Keepmaking
Store managers and associates keep giving themselves 5 stars to try and hide the honest reviews. Manager and district manager are up to some sketchy things by lying to customers and not honoring ATT policies, and they clearly don't care about the customer. They care about their stats and commission, at the expense of the customer. They will lie to you about what they sell you, force features on whether whether want them or not, and then tell you to call customer service to get any sort of help after the sale. Drive to Portland and use Coorporate ATT or just order online, this way, you have the choice.. not whatever they force you to get. Amanda Weisel and Andrew Laplaca are both managers for this store and their 5 star reviews shouldn't count. That is a huge conflict if interest and exactly the type of behavior I am talking about. They would rather make fake positive reviews than actually correct their flawed and corrupt sales tactics.
01.2022Jamey
Nick was beyond amazing. He was working alone the day after Christmas and multitasked multiple customers and was professional and friendly! We upgraded 4 phones and he was so helpful. Highly recommend this location and nick .
01.2022Krull
Came in the other day to see about an upgrade for my daughters phone. Everyone was polite and professional! Very knowledgeable about the products and helped me get the perfect phone!
01.2022jeff
Amanda is absolutely AWESOME! Was having issues figuring out my new phone amongst a couple other things & she took the time to get me acclimated. Store is as clean & nice as as they come as well. Totally recommend Amanda & her store in Augusta. If you don't go see her you're missing out!
12.2021