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Capital One Bank in Gaithersburg (12 Bureau Dr, MD 20878)

3.4 (50 reviews)

About:

Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.


Capital One Bank is located in Gaithersburg (Maryland state) on the street of 12 Bureau Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13019633030. You can get more information from their website: https://locations.capitalone.com/location/branch_61101/?external_id=ENTSOC_YX_YextRetail_Profile_0101. The coordinates that you can use in navigation applications to get to find Capital One Bank quickly are 39.142886, -77.217791. Scroll down to find out opening hours, reviews and other important information about Capital One Bank.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Drive-through

Unavailable amenities

Capital One Bank doesn't have any unavailable amenities.

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Reviews about Capital One Bank - 50

Bunny

Been coming to this location since 2015. Drive thru ATM is always in service and tellers inside have always been pleasant. I’m grateful to have a reliable CO in the area

04.2022

Bunny

Been coming to this location since 2015. Drive thru ATM is always in service and tellers inside have always been pleasant. I’m grateful to have a reliable CO in the area

04.2022

Bunny

Been coming to this location since 2015. Drive thru ATM is always in service and tellers inside have always been pleasant. I’m grateful to have a reliable CO in the area

04.2022

Bunny

Been coming to this location since 2015. Drive thru ATM is always in service and tellers inside have always been pleasant. I’m grateful to have a reliable CO in the area

04.2022

Bunny

Been coming to this location since 2015. Drive thru ATM is always in service and tellers inside have always been pleasant. I’m grateful to have a reliable CO in the area

04.2022

Christopher

I just arrive to make a new account, and I waited about 30 minutes for my turn.. then they told me that I had to make an appointment.. I waited 30 minutes for what? Other capital one bank do not request appointment. This management is terrible, and terrible customer service!

08.2021

Roger

This branch deposited my check and cash into other person’s account. That is crazy! That is because they input the wrong personal info into their system and they did not double check the account info before deposit the money. I don’t know how come the don’t have SOP for handling our assets. How can I trust this bank? They want to few days to fix the mistake. I just hope to take back my money soon and switch to other banker. Capital made too many mistakes. If I can, I will rate zero star.

08.2021

Norma

I always get very good service at this branch. They are very polite and efficient.

08.2021

Queen

Fast service. Very clean. Courteous customer service.

08.2021

Christopher

I just arrive to make a new account, and I waited about 30 minutes for my turn.. then they told me that I had to make an appointment.. I waited 30 minutes for what? Other capital one bank do not request appointment. This management is terrible, and terrible customer service!

08.2021

Roger

This branch deposited my check and cash into other person’s account. That is crazy! That is because they input the wrong personal info into their system and they did not double check the account info before deposit the money. I don’t know how come the don’t have SOP for handling our assets. How can I trust this bank? They want to few days to fix the mistake. I just hope to take back my money soon and switch to other banker. Capital made too many mistakes. If I can, I will rate zero star.

08.2021

Christopher

I just arrive to make a new account, and I waited about 30 minutes for my turn.. then they told me that I had to make an appointment.. I waited 30 minutes for what? Other capital one bank do not request appointment. This management is terrible, and terrible customer service!

08.2021

Roger

This branch deposited my check and cash into other person’s account. That is crazy! That is because they input the wrong personal info into their system and they did not double check the account info before deposit the money. I don’t know how come the don’t have SOP for handling our assets. How can I trust this bank? They want to few days to fix the mistake. I just hope to take back my money soon and switch to other banker. Capital made too many mistakes. If I can, I will rate zero star.

08.2021

Norma

I always get very good service at this branch. They are very polite and efficient.

08.2021

Christopher

I just arrive to make a new account, and I waited about 30 minutes for my turn.. then they told me that I had to make an appointment.. I waited 30 minutes for what? Other capital one bank do not request appointment. This management is terrible, and terrible customer service!

08.2021

Roger

This branch deposited my check and cash into other person’s account. That is crazy! That is because they input the wrong personal info into their system and they did not double check the account info before deposit the money. I don’t know how come the don’t have SOP for handling our assets. How can I trust this bank? They want to few days to fix the mistake. I just hope to take back my money soon and switch to other banker. Capital made too many mistakes. If I can, I will rate zero star.

08.2021

Queen

Fast service. Very clean. Courteous customer service.

08.2021

Norma

I always get very good service at this branch. They are very polite and efficient.

08.2021

Norma

I always get very good service at this branch. They are very polite and efficient.

08.2021

Queen

Fast service. Very clean. Courteous customer service.

08.2021

Queen

Fast service. Very clean. Courteous customer service.

08.2021

Christopher

I just arrive to make a new account, and I waited about 30 minutes for my turn.. then they told me that I had to make an appointment.. I waited 30 minutes for what? Other capital one bank do not request appointment. This management is terrible, and terrible customer service!

08.2021

Roger

This branch deposited my check and cash into other person’s account. That is crazy! That is because they input the wrong personal info into their system and they did not double check the account info before deposit the money. I don’t know how come the don’t have SOP for handling our assets. How can I trust this bank? They want to few days to fix the mistake. I just hope to take back my money soon and switch to other banker. Capital made too many mistakes. If I can, I will rate zero star.

08.2021

Norma

I always get very good service at this branch. They are very polite and efficient.

08.2021

Queen

Fast service. Very clean. Courteous customer service.

08.2021

Francis

I don’t usually use this branch but I find the staff so polite and super helpful. Really appreciate the service. Thanks.

08.2020

Francis

I don’t usually use this branch but I find the staff so polite and super helpful. Really appreciate the service. Thanks.

08.2020

Francis

I don’t usually use this branch but I find the staff so polite and super helpful. Really appreciate the service. Thanks.

08.2020

Francis

I don’t usually use this branch but I find the staff so polite and super helpful. Really appreciate the service. Thanks.

08.2020

Francis

I don’t usually use this branch but I find the staff so polite and super helpful. Really appreciate the service. Thanks.

08.2020

Chris

Amazing at the usual grumpy people reviewing... This is a very nice branch with people that are always extremely polite and helpful, they even offer you coffee while you wait to deposit a check. Those 1 star barkers, get a life.

08.2019

Zee

Great customer service and very helpful. Enjoyed my experience at this branch.

08.2019

Chris

Amazing at the usual grumpy people reviewing... This is a very nice branch with people that are always extremely polite and helpful, they even offer you coffee while you wait to deposit a check. Those 1 star barkers, get a life.

08.2019

Zee

Great customer service and very helpful. Enjoyed my experience at this branch.

08.2019

Chris

Amazing at the usual grumpy people reviewing... This is a very nice branch with people that are always extremely polite and helpful, they even offer you coffee while you wait to deposit a check. Those 1 star barkers, get a life.

08.2019

Chris

Amazing at the usual grumpy people reviewing... This is a very nice branch with people that are always extremely polite and helpful, they even offer you coffee while you wait to deposit a check. Those 1 star barkers, get a life.

08.2019

Zee

Great customer service and very helpful. Enjoyed my experience at this branch.

08.2019

Zee

Great customer service and very helpful. Enjoyed my experience at this branch.

08.2019

Chris

Amazing at the usual grumpy people reviewing... This is a very nice branch with people that are always extremely polite and helpful, they even offer you coffee while you wait to deposit a check. Those 1 star barkers, get a life.

08.2019

Zee

Great customer service and very helpful. Enjoyed my experience at this branch.

08.2019

Suzuki

Do not use this branch. They are snobbish. They do not have manner to handle their customer's money. I am withdrawing all money. Number of stars I want give is ZERO, but..

08.2017

Suzuki

Do not use this branch. They are snobbish. They do not have manner to handle their customer's money. I am withdrawing all money. Number of stars I want give is ZERO, but..

08.2017

Suzuki

Do not use this branch. They are snobbish. They do not have manner to handle their customer's money. I am withdrawing all money. Number of stars I want give is ZERO, but..

08.2017

Suzuki

Do not use this branch. They are snobbish. They do not have manner to handle their customer's money. I am withdrawing all money. Number of stars I want give is ZERO, but..

08.2017

Suzuki

Do not use this branch. They are snobbish. They do not have manner to handle their customer's money. I am withdrawing all money. Number of stars I want give is ZERO, but..

08.2017

zhu

Opened a checking account month ago, went back 2 weeks ago because i don't receive any check. They told me they ordered check book for me and expect it few days in my mail. After 2 weeks waiting with no check book i visit again, was told the checking account do not have any check book. LOL. Great work Capital One. Who will trust this kind of attitude people with their money!!! Will never give third chance for this bank in my life.

08.2015

zhu

Opened a checking account month ago, went back 2 weeks ago because i don't receive any check. They told me they ordered check book for me and expect it few days in my mail. After 2 weeks waiting with no check book i visit again, was told the checking account do not have any check book. LOL. Great work Capital One. Who will trust this kind of attitude people with their money!!! Will never give third chance for this bank in my life.

08.2015

zhu

Opened a checking account month ago, went back 2 weeks ago because i don't receive any check. They told me they ordered check book for me and expect it few days in my mail. After 2 weeks waiting with no check book i visit again, was told the checking account do not have any check book. LOL. Great work Capital One. Who will trust this kind of attitude people with their money!!! Will never give third chance for this bank in my life.

08.2015

zhu

Opened a checking account month ago, went back 2 weeks ago because i don't receive any check. They told me they ordered check book for me and expect it few days in my mail. After 2 weeks waiting with no check book i visit again, was told the checking account do not have any check book. LOL. Great work Capital One. Who will trust this kind of attitude people with their money!!! Will never give third chance for this bank in my life.

08.2015

zhu

Opened a checking account month ago, went back 2 weeks ago because i don't receive any check. They told me they ordered check book for me and expect it few days in my mail. After 2 weeks waiting with no check book i visit again, was told the checking account do not have any check book. LOL. Great work Capital One. Who will trust this kind of attitude people with their money!!! Will never give third chance for this bank in my life.

08.2015

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Opening Hours:

Now Open
  • Monday 9:00 AM - 5:00 PM
  • Tuesday 9:00 AM - 5:00 PM
  • Wednesday 9:00 AM - 5:00 PM
  • Thursday 9:00 AM - 5:00 PM
  • Friday 9:00 AM - 5:00 PM
  • Saturday 9:00 AM - 12:00 PM
  • Sunday Closed

Ratings:

  • google logo
    3.3
    Total votes: 21
    Votes distribution:
    1: 7
    2: 1
    3: 1
    4: 2
    5: 10

Location/Contacts:

Network:

  • This place is part of the Capital One Bank. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
    No data
Place last updated at: 04-09-2022 04:01:13