Mattress Firm Nottingham in Nottingham (5237 Campbell Blvd, MD 21236)
About:
Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.
Mattress Firm Nottingham is located in Nottingham (Maryland state) on the street of 5237 Campbell Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14109317452. You can get more information from their website: https://www.mattressfirm.com/stores/md/nottingham/mattress-stores-nottingham-md-21236-8527.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=baltimore%20md&utm_kxconfid=uflnw2ovk. The coordinates that you can use in navigation applications to get to find Mattress Firm Nottingham quickly are 39.368254, -76.454321. Scroll down to find out opening hours, reviews and other important information about Mattress Firm Nottingham.
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Available amenities
Payments
- Cheques
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Karl
Very positive experience. The salesperson (Andrea) was very informative and helpful and considered of my price range. Answers all questions and didn't push me to purchase another brand mattress. Couldn't believe the delivery date was the next business day. I recommend Mattress Firm and the salesperson Andrea wanting a mattress. Awesome experience. Karl
06.2022Marc
I was totally happy with my salesperson Andrea Brown! I visited 3 mattress stores today and never got the education of what pillow best helps my neck pain ir the customer service this lady provided! She was friendly, professional and took the time to answer all our questions! She is truly an asset to your company!
06.2022Jen
If I could give ZERO stars I would. I will never deal with this establishment nor ever recommend anyone to do so. My husband and I were lied to several times throughout this process. Due to “policy” the manager Andrea has herself covered and will go around and around about it. They were wrong and gave us a dirty mattress, which I have proof of, and they refused to apologize. Instead Andrea argued with me for DAYS about this situation. She raised her voice at me several times during phone call interactions and face to face. What manager does this to their customers?? When I tried to get help from another sales associate from another store Andrea “instructed” them not to help or speak to me. I feel bad for that woman trying to HELP me in this horrible situation. Absolutely terrible customer service all around. Her coworkers were understanding of my frustration and being upset, yet she REFUSED to be. At the end of this terrible experience she still charged us over $300 for delivery fees and another for restocking fees just so I could get a refund on a DIRTY mattress. The only way she’d “work” with us is if we agreed to exchange it for another one. Why would I want to give this person my business for the hell she put us through because we were delivered a dirty mattress?? Lastly, whenever I asked to speak with district manager, she REFUSED to give me their information. At one point I could hear her banging on something out of frustration during our conversation. This has been the worse customer service experience I have ever encountered. This manager should have taken accountability for the wrong doing and a dirty mattress being delivered, but she refused.
05.2022Gabby
As soon as we walked in, we were greeted by Andrea. She was amazing! She explained everything to us and was very helpful throughout the entire visit. I am glad we decided to go to Mattress Firm and buy our new mattress with the assistance of Andrea!
04.2022Dawn
Our sales woman (Andrea) was amazing. When we told her our price range she was very accommodating! Andrea made us feel confident in our decision by explaining the mattress we picked out. Not pushy at all. Best purchase with no pressure at all. If you're looking for a new mattress go see Andrea and the folks at Mattress Firm Nottingham.
03.2022Sarah
My husband and I bought a mattress here today to take advantage of the Presidents Day sale. John helped us, and he was extremely kind and knowledgeable. He didn’t try to push us into a more expensive purchase, and he took his time to talk us through all the options. The customer service was incredible, and we got a great deal on a comfy mattress thanks to the sale.
03.2022Preston
John was very helpful throughout the shopping process. We tried multiple beds until we found the one best for us. They were also very clean as after we were done the manager was sanitizing each bed. We have shopped for beds else where before but Mattress Firm felt like they actually took the time to listen to what we wanted.
03.2022Landra
The staff is wonderful, the man who helped us pick out our bed listened to what we both needed. We got to test out the quality and comfort of the bed. We got everything in writing, saved a bundle. It is worth every cent to be able to get a good night sleep.
03.2022Jaha
Ms. Andrea was extremely helpful with finding the right mattress for my needs. She asked specific questions that properly identified what my body needed & she listened to me. I appreciate that her focus was on what I needed and not geared to just making a high dollar sale. I would definitely recommend this business to friends & family
02.2022Stacey
Andrea was super knowledgeable and professional. She was able to show me the differences between the mattresses and help to find the perfect one to fit my needs. The store was very clean. I saw the other associate spray down areas where customers had been. I highly recommend Andrea and Mattress Firm
02.2022