office supply store
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Staples in Pikesville (1340-1354 Reisterstown Rd, MD 21208)
About:
Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.
Staples is located in Pikesville (Maryland state) on the street of 1340-1354 Reisterstown Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1410-484-0472. You can get more information from their website: https://stores.staples.com/md/pikesville/1340-1354-reisterstown-rd?cmpid=st_ll_goo&cid=LS:RETAIL:G. The coordinates that you can use in navigation applications to get to find Staples quickly are 39.376000, -76.724815. Scroll down to find out opening hours, reviews and other important information about Staples.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Recycling
- Batteries
- amenities.recycling.has_recycling_electronics
- amenities.recycling.has_recycling_ink_cartridges
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Paul
If I could give 0 stars I would. Terrible customer service they don’t even acknowledge customers walking in. No organization at all. Save yourself time and go somewhere else. Waste of time.
08.2022Lana
I give my hometown Staples 5 Stars because of the kindness, attentiveness, knowledgeable, considerate, and professionalism of their staff. Particularly a gentleman by the name of Paul who went above and beyond in customer service last Friday. He was respectful & so helpful. He went out of his way to do everything he could to alleviate my anxieties, resolve my issues, address my concerns, and get us in and out of the store as quickly as possible. He offered us additional services and products that would be useful to us, and basically did everything for us. For this 1 staff member alone, this Staples, deserves 5 Stars. I’ve never received better service in my life. Nor have I ever experienced such personalized service. Of course I’ll be back!😊 Even though stress & tensions are still high because of the pandemic, from this interaction, you would never guess it was anything less than a normal, pleasant day. While in the store there were some unhappy customers. After finishing with us, he quickly tended to the other customers and deescalated the situation professionally and readily, without incident. Suffice to say, I was very impressed with his performance. I wish all staff members of every establishment were like him. The man deserves a raise, to be frank. Thank you so much, Paul! We deeply appreciate your time & assistance! Our parcel arrived intact & on time! Thanks to you!!
06.2022Ashley
Friendly cashiers, showed me what I needed. Reasonable time spent at the front register
05.2022K
Went to print something, staff was super helpful and went out of their way to help me.
03.2022B
Valerie was so kind and knowable of product, a joy to interact with, my cashier, sadly, no name on receipt, # 2024671, was very nice and pleasent, also got questions answered from the print department from a wonderful young lady, wish I got a name, I have always had a great experience shopping here . Namaste, BeJai🙏☮️🤗
01.20220nlyrealfan
2 people working in the copy center. 1 was doing a small lamination job and the other girl was helping the customers. There were 5 people waiting in line. No one greeted or acknowledged customers for 10 minutes. The one girl was trying her best to complete things but orders should have been taken to speed the line up. I was attempting to drop off a package.
10.2021Toni
Visited today for what I thought would be a quick no biggie copy. But I was wrong! the helpers there are very nonchalant and condescending. I wanted a two-sided copy of my parking card and was barely directed to the scan/copy printer. I was told to put money on a staples card after I left the counter. These girls had no customer service training omg they mumbled every word. I had to ask ten times for the correct print. The young lady put the wrong setting for a two sided copy then walked away. So I had to keep adding more funds
10.2021so
I went into Staples in Pikesville yesterday and was greeted by the most pleasant young lady I've ever encountered in a customer service experience. Not only was she polite and courteous, she was great at multi-tasking. In true retail professionalism, she politely asked if she could excuse herself to assist in coming customers. Of course I said yes. Having worked in retail while in college, I understood the frustration of a growing line. She perfected the art of keeping customers happy by immediately acknowledging their presence, at the same time keeping me satisfied. Great job! This superwoman's name is Xena, go figure. A true Princess Warrior.
10.2021Dionne
Terrible. Tried to use the shipping service and was told to address the package myself because “it’s easier for them instead of typing it.” Someone behind me was dropping off a package and needed a receipt so that customer was taken over me even though I was at the counter. No social distancing and I was not asked if it was okay to take the other customer ahead of me. I’m taking my money to another shipping service.
10.2021Ummyusuf
I came here to have a map that I owned laminated and a calendar blown up and laminated. The people are kinda nice but they are understaffed so the store is unkempt, the wait is long and things don't get fixed like it needs to be. They lost my document, after I paid extra for express, after waiting 15 minutes looking for it and waiting an extra 15 minutes for them to print one from the internet and laminate it all over again. They found my map!! And reduced my cost considerably. So I left happy and even bought some extra stuff (I was so happy to get my map back!) But I still had to wait 25 extra minutes so the rating will stay the same.
10.2019