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The UPS Store in College Park (8145 Baltimore Ave, MD 20740)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in College Park (Maryland state) on the street of 8145 Baltimore Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-699-0191. You can get more information from their website: https://locations.theupsstore.com/md/college-park/8145-baltimore-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 38.990939, -76.932661. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Amenities
- Gender-neutral toilets
Recycling
- amenities.recycling.has_recycling_plastic_foam
Accessibility
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Service options
- In-store pickup
From the business
- amenities.from_the_business.is_black_owned
- Identifies as women-owned
Unavailable amenities
Service options
- Delivery
Rick
As always a smooth in and out. The lovely woman behind the counter was friendly. Sending my package was quick and efficient. The Postal service should take a lesson from UPS to learn how to run a store
10.2022Rafael
Incredible experience at this UPS store! Kristine delivered exceptional service. She kept the line moving swiftly, she smiled (under the mask) and displayed a level of knowledge about the operation that demonstrated she understands her job and customer service! I definitely recommend this store and will continue to make the trip here!
10.2022Cong
Edit: See their response below for another example of how they should NOT respond to customers. If calling UPS three times a day was too many then I have nothing more to say. ------------------------------------- Original review --------------------- We ordered something for our weekend trip and it was supposed to be delivered on Friday. On the day, the tracking showed that the package was being rerouted to this UPS store instead. We really needed the package for the weekend and the UPS tracking site is known to be slow in updating packages' whereabouts. So my wife called the store exactly thrice in the afternoon at three different times to check if the package had arrived. By the third call the customer service lady there (Trish?) was annoyed and said that we called like a million times already. That's not how you should treat your customers. We ended up going on the trip without the package. When we came back on Monday and collected it, Trish complained again that "yes, you called a million times". Overall it was not a good experience.
08.2022Lauren
I visited this store with my elderly father to have some very important documents notarized, and the folks working there, all three of them, treated is so well. Santos, Shevorne, and Patricia all treated me, and, most importantly, my father with the utmost care, kindness, respect, and patience. This UPS store is one that I can highly recommend and I offer many thanks to the folks mentioned above who were running it the day we visited for services.
07.2022Judy
Stella work from Trish and the crew members (Santos) helping me with summer storage inquiries and moving schedules, she is very kind and super patient helping me with the whole process, kind and good sense of humor. Greatly appreciate such wonderful and effective work (furniture wasn’t easy task) throughout and on such short notice. They are also very flexible with my time changes which I greatly appreciate. Awesome service! Couldn’t have recommend Trish enough!
07.2022Paul
The staff, Trish, is super friendly, helpful and responsible! There was a problem with my dropoff and the staff tries every possible way to contact me to notify the problem. It was finally resolved. This is probably the most wonderful experience I have had out of all the UPS stores that I have ever visited.
07.2022Karen
Since our daughter graduated from college, we had to ship quite a few boxes. The manager, Trish, was absolutely WONDERFUL! She was able to assist us with shipping options, provided advice on the most efficient way to ship and made sure our packages were secure. She was friendly and able to give a personal touch, all while multitasking to make sure the other customers were served. All of our packages arrived earlier than the anticipated delivery date! I would highly recommend utilizing this location, as it was easier to load the boxes from our car to the facility. This service was much cheaper than utilizing the dorm moving companies. We were also able to use our AAA discount. Would highly recommend using this UPS location.
06.2022Nameeta
Amazing customer service. The Manager at the store is super helpful and knows her job so well and completes it with absolute perfection. She went out of her way to help me with shipping and billing of my stuff. I am very happy with the service provided.
06.2022tami.worldmotivator
UPS Store #6693 has the most phenomenal staff. THE BEST CUSTOMER SERVICE IN COLLEGE PARK!!! I ran in frantic to get 100 funeral programs printed the same day. The team's patience and thoroughness helped so much during this hard time. They not only served me while serving others but were courteous and kind. They also went the extra mile in meeting every request. The place for all your shipping and printing needs.
06.2022Jetson
Trish is amazing. She helped me send dozens of packages over the span of two weeks. No matter how busy it was, how many packages I had, or what time I went in, she was always so polite and finished helping me in less than 15 minutes. She would serve multiple customers at once so there was never a long line, and somehow it always felt like you still had her full attention. Can't recommend enough
04.2022