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TD Bank in Silver Spring (3132 Briggs Chaney Rd, MD 20904)
About:
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
TD Bank is located in Silver Spring (Maryland state) on the street of 3132 Briggs Chaney Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-847-0215. You can get more information from their website: https://www.td.com/us/en/personal-banking/store-locator?y_source=1_MzE0NzQ2My03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D#/?id=40219?utm_source=google-maps&utm_medium=yext&utm_campaign=always_on&utm_content=tdct_appointment. The coordinates that you can use in navigation applications to get to find TD Bank quickly are 39.080940, -76.945579. Scroll down to find out opening hours, reviews and other important information about TD Bank.
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Available amenities
Crowd
- LGBTQ+ friendly
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
A
Added: Today they put my account under review rather than releasing the money. Mon 9/26…DO NOT USE THESE LIARS! Last week, we sold our home and deposited the check into a TD account. First, we were told they’d release 100$ that day (of 80$k) and release $150 the next day, then the rest should be released. Totally different from website declaration of next day, but ok, it’s a big check. We could’ve put it in a different bank. But they told us this lie.The next day, not only was the 150$ not there, the 100$ Was gone and a six day hold was placed. Upon calling, we were told the bank would have to verify the check. They said they’d verify the day before, but instead just put a hold and verified nothing. We asked about the lie they told us the day before. She said she’d call the issuing bank. I had already called the title company, who called their bank to verify funds while I was on the phone. TD called me back to say the process would be 24-48 hours but this should have been done already As it had been 24 hours. After 48 hours, we called again only to be told some other lie. Still sitting here Saturday with no funds THESE PEOPLE ARE INCOMPETENT LIARS!
10.2022Kofi
Horrible customer experience. Tellers are impolite, rude and lazy. This branch is also in dire need of implicit bias training. Had to go through 10 levels of verification just to make a withdrawal from my own accounts because the incompetent branch manager, Mike, could not properly complete a simple address change in the system. After confirming that he had updated my address in their system, I found out 2 weeks later that he in fact did not complete the change, which ended up causing me further verification issues. As a result, I have closed and transferred multiple large accounts over to a more professional bank. I was eventually told by TD's branch management that the extreme level of verification is due to the fact that they've experienced "high levels of fraud". My response to bank management: that is your issue to deal with, not for your customers to bear the brunt of.
12.2021Lolahs
I have never had issues with this branch but this you g man called Edward Alfaro is so rude and full of himself. He’s highly incompetent. He barely knows what to do when you have issues with your account!
12.2020Tiffany
The branch manager, Mike, is very friendly, professional, and helpful. I've also interacted with their assistant manager, Kathy, who is very courteous and personable. This bank is clean, efficient, and the staff are very friendly. Normally going to the bank is a dreadful experience for me, however, this place gives great service and will get you in & out in a timely manner. Thank you, team at TD Bank on Briggs Chaney!
12.2019Layla
Thank you to Mike who was the only one from 3 TD banks that could accurately state why someone would be denied receiving a new onsite bank card instead of saying “ we can’t verify you “ without an accurate explanation. If you have a question or concern I would only trust Mike with an answer. If you choose to use TD bank I would only come to this location. I would not trust any other branch with your information. Thank you again Mike for your outstanding communication and customer service. I sincerely appreciate it.
12.2019Jasmin
I definitely will not bank with this bank after my experience with them. I had gone to that bank location drive thru after receiving a TD check from a client of mine to cash their check. I was the only car in their drive thru yet my wait was 20 minutes and the only thing they asked me was "Do you have an account with us" which of course not. I simply wanted to cash a TD bank check although I currently bank with Sandy Spring. What they failed to inform me of after already cashing my check with them is that they had taken a $7 fee without asking me first if I would like to continue. Had I known they would taken that $7 fee or any amount (every dollar matters to me) - I would have taken that check to my own bank. I find out after already cashing my check and going home. So frankly I would never bank with such a dishonest bank with careless employees.
12.2018Tiffany
This Branch and ESPECIALLY TD in general is TERRIBLE!!! They will rush to give you an account BUT will not tell you the fine print. When something happens with your account they have ZERO options to help you. When you try to call them you will be on hold for almost an hour EVERTIME YOU CALL THEM!!! Stay away from them.....they care NOTHING about their customers....go to ANY OTHER BANK!!!!
12.2017J
Assistant branch manager Kathy is the best bank manager I've ever had the privilege of doing business with. Her entire crew is pleasant, professional, and quick.
12.2017Clara
Horrible!!! Bad service....Bad service. When I call, they put me on hold forever. Hang up and try again and samething. Bank empty and people dont want to work. Ask for change interest rate on my savings and they never did it. Pls do not use this particular branch. All the time are changing employees.
12.2015Daniel
My family opened a safe deposit box at this branch of TD Bank. After more than a year without visiting the box, we came in this week. We were notified that safe deposit box had been drilled open and the contents emptied and put elsewhere, several months ago. Despite having our mailing address and phone number on file, they did not give us any warning that there were issues with the box before removing our possessions. They refuse to return our possessions to us until we pay $150 for the drilling process. The regional manager seems to be the only person who has control over this decision and hasn't bothered to contact us even after our making several requests. At best, this is a sign of horrendous security policies designed by the TD Bank network and personal incompetence by the regional and branch. We strongly suggest everyone avoid TD Banks, particularly this branch.
12.2012