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Apothecare Pharmacy LLC in Brockton (629 Centre St, MA 02302)
About:
Apothecare is an independently owned pharmacy focused on providing the highest quality pharmaceutical care to the customers we serve including residential programs, assisted living communities, and hospices across Massachusetts and Rhode Island. With over a decade of experience, we take pride in our focus on exceptional customer service and individualized care. We're one of the largest pharmacy providers in the area offering traditional pharmaceutical services such as filling, dispensing, packaging, delivery, billing, as well as specialty services including prescription compounding, immunizations, and MAP compliance training. Visit our site or contact our team to learn if Apothecare is right for you!
Apothecare Pharmacy LLC is located in Brockton (Massachusetts state) on the street of 629 Centre St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1508-588-6800. You can get more information from their website: http://apothecareinc.com/. The coordinates that you can use in navigation applications to get to find Apothecare Pharmacy LLC quickly are 42.085694, -70.993159. Scroll down to find out opening hours, reviews and other important information about Apothecare Pharmacy LLC.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Unavailable amenities
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Robert
Frustrating pharmacy to work with. It’s clear they are severely understaffed and unable to safely handle any pharmacy needs. Speaking to an actual person is almost impossible. While most of the staff I have had the lucky chance to speak with are kind - all of the promises made are never fulfilled. Delivery drivers are also kind, but most of the time are late. So much so - you miss a medication window time (by hours) Edit: The physical location appears to be much worse for pick up. Waiting at window 10,15, 20+ min plus. Had to return several times to pick up a script that was promised several times but never delivered.
09.2022iNikki
We have been using Apothecare for about seven or so years. It has been difficult over the past year or so. Deliveries arrive at all hours. Our latest was 12:15am. Communication is non existent. If you try to call they often push you to voice-mail. Not once has our voice-mail ever been acknowledged. I always call back day after day until I can actually get a live person. When you do get one they are rude and miserable. You rarely get your whole script at once. Many times they come back a few nights later at later hours to deliver the remainder. Refrigerated needs come hot. Like they've spent hours in a hot car. And to think they support patients on hospice. They really don't show that they care about their patience which is so disappointing. Those who are most vulnerable depend on them. I've spoken with Steve the pharmacist and he's mean and miserable too so it doesn't surprise me the rest of the staff treats their patients the same way. Unfortunately after all these years we are going to have to seek a pharmacy who cares for those they serve.
08.2022Martina
What is up with them not picking up the phone? I run a residential program and I can never speak to anyone to check on delivery of my clients meds. Thank goodness my organization is changing Pharmacy due to their lack of proper delivery and struggles with talking to a live person.
08.2022Glenn
This company has been a blessing for my family. Communication is always good. Quality of service and product is great. I rely on them regularly and would highly recommend them.
08.2022Barbara
My mother's meds were supposed to be delivered Saturday. I waited until 10:00 in the evening. No meds. When I called pharmacy in the morning ,(Actually started calling at 8 a.m., left a message and no one returned my call) I finally was able to reach a person around 11:30 a.m. I was told that the meds went out for delivery at 5:oo p.m. on Saturday and the person I was speaking to, (I'll call her "K") said it would take her probably an hour to get in touch with courier service. Anyway, K hung up the phone on me, so I never got a time estimate when meds would arrive. Thanks K for such great personal customer service! My mother is dying and in light of that, I'll always remember the outstanding treatment I got from Apothecare pharmacy and the filling of my mother's hospice medicine.
07.2022Rebecca
If you can use any other pharmacy do it. I wouldnt wish this place on my worst enemy. Communication is poor (even if you have used them for months) there is absolutely no respect of anyones time frame (like if you have a 2 year old child that is 6 doses late of a med you are still last on the list so its 8 doses missed while doctors look down on you) if it came at 7 instead of 9:05 pm it could have been administered but they are not true to time scales. If you call a day in advance they still need 24 hours from when they check messages which can be an added 12-24 hours after you called. I have never had such poor communication with anything medical related ever they do not care about the patients.
11.2021Angela
Very disappointed with this "Pharmacy", If you can actually call it that. This "pharmacy" never has any medications in stock and It is a constant struggle working with them every day and having to rely on them. On several occasions i have had employees tell me different things regarding the same situation and promise medication will be delivered and they weren't. When Ive called back the next person has no idea and tells me another different story and it is a viscous cycle. By not having an effective system to ensure you have medications in stock you are creating unnecessary chaos for the health care providers you work with as well as causing possible harm to people who need medications and cant receive the medications.
11.2021Michael
I wish there was a way to leave a 0 star review. You Call time and time again and ask for no deliveries after 8. It literally says it on the paperwork that they bring to the house. What a simple request. The deliveries are for my grandparents. They go to sleep at 8. Yet a loud car pulls up, real professional looking person with a hood over his head and a cell phone in his ear every time at least once a week rings the doorbell at 915. Waking the house up. All for f***ing eye drops that can obviously wait until the next morning. Management doesn’t care. Drivers don’t care. Place sucks.
11.2020Del
I change my rating to 3 stars because I noticed improvement from the pharmacy before my employer decided to drop them. If you're a current customer and getting good service please give them credit. Previous posting:>> People who left ratings higher than 1 star either work there or left their ratings over two years ago... As I'm leaving this rating the phone has been ringing for about 5 minutes. This pharmacy should be reported to better business bureau.
11.2020Suzanne
This delivery service is horrendous. My mother has sat in her house for 3 days waiting on prescriptions as her delivery day should be a Wednesday, after calling twice they might show up or might not. They do not refill unless you call them twice about it, and they will also let you run out (cardiac meds should not be abruptly stopped for any reason). They are doing a disservice to their customers and everybody should be aware of how they run this business. Every month is the same headache. Switching her TODAY.
11.2019