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Verizon Authorized Retailer - Russell Cellular in Clare (10342 S Clare Ave Ste 2, MI 48617)
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Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 10342 S Clare Ave in Clare, MI 48617
Verizon Authorized Retailer - Russell Cellular is located in Clare (Michigan state) on the street of 10342 S Clare Ave Ste 2. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1989-386-8100. You can get more information from their website: https://www.russellcellular.com/?y_source=1_NDE2NTUzNC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Russell Cellular quickly are 43.838609, -84.770551. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Russell Cellular.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
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Marla
I was there in the morning to set up a used phone. I was very satisfied with the assistance. I had to go back around five because the phone would not receive calls and a lot of the storage was used up. I asked what was taking up all the storage and he said photos. II had the employee check and there were pictures on the phone of the previous owner. He argued with me and told me that they came from my email cloud. II told him repeatedly that they were not my pictures and that he was not listening to me. He told me he had already told me five times that he was listening to me and that they had to come from my email cloud along with my contacts. The contacts did not transfer and neither did MY pictures from the cloud. I finally said forget it I’m leaving. When I got home and checked the phone still did not receive calls. I will go back in the morning. I went back about 11:30 the next morning and had excellent service from August. He was knowledgeable and courteous. It obvious that he was knowledgeable. I told him the previous person had told me it probably wouldn't receive calls because there was not enough storage left. He laughed and did not criticize the previous employee but gave me correct information.. A big thank to August. It was only fair that I edited this review to give credit where credit was due.
08.2022Roger
Call corporate this morning to get information about updating our phones. I was advised by corporate because I have been a customer for 27 years new phone would cost me a dollar a month for each phone for 3 years was also advised that they would change my plan but there would be no increase in cost. Went to my local Verizon retail dealer and was given different information. Was advised that they just didn't know how corporate came up with that number. I've tried to update in the past with the same results. Maybe it's time to change providers. Very disappointing.
08.2022Ashley
Austin was amazing. He made upgrading to a new phone easy.
08.2022Ruby
The sales person made me feel so comfortable, secure n wonderful...His name is Ray,,highly recommonded
07.2022Elspeth
I'm updating my review because my mother went back in to the Clare location to pay her bill for the first time since she was treated terribly by Kim. She had a wonderful experience paying her bill with Jeremy. Hopefully we continue to have positive experiences even though Kim is still there.
07.2022Samantha
I have always delt with Russell Cellular, but never again after my experience in the Clare store today. I have never been so disrespect by a customer service representative in all of my life. Absolutely uncalled for, and I will never step foot in this store again, which is a dang shame, because I've always only delt with this store for Verizon for years with my business accounts.
06.2022Megan
Kim is absolutely amazing. She made the whole process of getting new phones a breeze. Kim and Rebecca were both extremely helpful and knowledgeable. I will not visit any other Verizon store except this one. I highly recommend the Clare location to anyone needing to visit a Verizon store. I will definitely be doing business with them again, and recommending this location to others. Thank you ladies!
02.2022Robert
They talked us into a phone promotion that we didn’t want. They messed up on the details and we found out that we were not eligible for the promotion that they talked us into. So we lost out on the buy one/get one promotion that we had going into the store and now we are paying full price for both new phones. This has been seriously the worst experience. As soon as our 2yr contract is up, we are switching carriers. Buyer beware! Make sure you are actually eligible for any promotions they are offering to you!
02.2022Ken
Just picked up my new phone. Kim and the staff were great and so helpful. She handled everything including applying the liquid screen protector. I was expecting this to be a painful process but it was completely the opposite. Thanks!!!
01.2022Scott
Becky was awesome to work with very knowledgeable and helpful with our purchases she and Kim both were down to earth and would recommend them to everyone for there wireless needs will be my go to location for years to come!!
01.2022