cell phone store
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Verizon at Birchwood Mall in Fort Gratiot (4350 24th Ave Unit 140, MI 48059)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon at Birchwood Mall is located in Fort Gratiot (Michigan state) on the street of 4350 24th Ave Unit 140. The coordinates that you can use in navigation applications to get to find Verizon at Birchwood Mall quickly are 43.034771, -82.453277. Scroll down to find out opening hours, reviews and other important information about Verizon at Birchwood Mall.
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Available amenities
Payments
- amenities.payments.requires_cash_only
- Debit cards
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
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stacy
Chris was very knowledgeable about options as far as phones that would work best for my son and promotions that were being offered to save us a lot of money. We ended up getting a better phone for my son and I spent a lot less then I was expecting. They had us in and out quickly with all his apps, pictures, contacts and other info transferred to the new phone. He even installed the Screensaver and phone case per my request.
11.2021Cathy
Salesman was very helpful and patient! We weren’t sure what phone we wanted to upgrade to and he explained the options along with estimated pricing for each. Very personable and made sure we were comfortable with the new phones before we left! Top notch customer service!
11.2021Carissa
I had a nice experience getting my new phone! Jacob was the one who helped to finalize everything for me, but all in all during the few visits I made at this location everyone was more than helpful and understanding and made sure that I got what I wanted.
11.2021Emily
I went to 3 other verizon stores prior to this one trying to upgrade my phone… all we’re out of stock (which isn’t their fault) or a 1-2 hour wait. i walked in & was out the door with my new device within 30 minutes. all staff were very friendly and made sure i was comfortable and understood everything i was paying for!
11.2021jodi
Mike is AMAZING!! He helps me with EVERY issue!!! He is highly trained and CARES about people. I call him St. Michael since God is working they him! Chris the manager is also WONDERFUL!!! He took great care with my new phone switch!! Please, everyone use Mike and Chris at this store- THEY ARE THE BEST!!!!
10.2021Ashley
Best experience I have had at any phone store. Honestly great experience in general out of any store. The guys there were super honest, down to earth, didn't feel like they were upselling me, answered all of my questions and just treated me with kindness and respect. They were fun to work with, I got all the answers I needed and I highly recommend. Trevor helped me out and both him and the other guy were awesome! Genuinely great employees, Verizon should be happy to have them on the team! Thank you guys for your help and your honesty.
10.2021Ken
I have always been very impressed with Michael. Always willing to take extra time to explain my options to me. Just show how things work. To answer questions. Etc I go a great distance out of my way just to do business with Michael at the center. Not because of the center's location or even other staff people who I'm sure are just fine. But Michael is exceptional. I've been doing business with Michael for many years. It is my hope to continue to do so. He's quite an asset to your company. I hope you regard him as such. Should he ever leave know that I will follow him. Great employees are hard to find.
10.2021Michael
Chris, Trevor and Mike are absolutely my go to guys for all my phone stuff. They keep it real, they don't try and push stuff I don't need and they are always super knowledgeable about their product. When I think of "My Verizon Store" this is it.
10.2021Paula
Chris and Jake were very helpful in helping me get my new phones. Chris even made sure my transfer to Verizon went smoothly when my old carrier did not want to be helpful.
10.2021Brittany
AMAZING!!! Walked in today wanting two new phones. Chris B(?), was FANTASTIC, we had three kids with us; 14, 10, and 1.5. He joked with all of us, and made the experience just fantastically enjoyable. He was knowledgeable on all devices, and answered all the questions we (I) had. (I was debating between an iPhone or an Android). I can 100% say we walked out of there not only feeling very satisfied, but like we made the best deal possible. Definitely don’t feel like we overpaid, (I usually feel this way after upgrading my phone.😣) Been with Verizon for over 10 years. This by far was the best service and experience I have had with them. Chris definitely deserves a raise.😁 😉 Also, I usually go to the other location in town, went to the mall for more than one reason. This will now for sure be our new location. Thank you Chris, and thank you Verizon. Fantastic job with this location. (Trevor was fantastic as well, but shortly into our interaction he became busy with another Customer). Thank you both for your hospitality and service. It was a fantastic experience. 😁😁
10.2020