drugstore
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CVS in South Lyon (22421 Pontiac Trail, MI 48178)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in South Lyon (Michigan state) on the street of 22421 Pontiac Trail. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1248-437-8131. You can get more information from their website: https://www.cvs.com/store-locator/south-lyon-mi-pharmacies/22421-pontiac-trail-south-lyon-mi-48178/storeid=8066?WT.mc_id=LS_GOOGLE_FS_8066. The coordinates that you can use in navigation applications to get to find CVS quickly are 42.446640, -83.651052. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
- SNAP/EBT
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Jennifer
The worst pharmacy I have ever been to. I called the corporate office to complain about an inappropriate pharmacist. They agreed she was acting out of her scope. No return call for apology. I moved all my meds to a pharmacy out of South Lyon. Also the store manager gives out guidelines and policy that is not in accordance with corporate policy. No one on the ground knows their policies for customer service, they do what they feel like doing.
11.2021Crazy
CVS in South Lyon, off of Pontiac Trail and 9 Mile rd is 1 of the BEST PHARMACIES that I have EVER been to. I have heart disease and other ailments. People in South Lyon do NOT treat the staff well at this Pharmacy. I have been with them for 3 years almost, and I have A LOT of scripts they have to fill every month for me. I have seen so many customers ABUSE the Pharmacy workers bc due to a LACK of TECH staff, sometimes people have to wait MAYBE 15 minutes. All in all, this Pharmacy is full of helpful, caring, reliable staff.. Shannon
11.2021Jonathon
I went to this store to pick up a ups package that was dropped off. Some young kid was helping me and tried to give me someone else's package before I said that wasn't me. Then he said he couldn't find my package and that I should call UPS when my confirmation from them said someone there signed for it. I saw a box on the floor behind the counter and asked the young man Ayden and the manager Kyle to check that one bc I saw Chicago on it which is where my package was coming from. Then they said it wasn't my package and to call UPS. I went out to my car to call UPS and they said they hand delivered it to a young man there. So we called back CVS back and talked to the manager told him that. They put me on a brief hold and said they found the package. Guess which one it was? The one I told them to check from the beginning! Do not trust Ayden or the manager Kyle.
11.2021Carmen
This review is for the pharmacy. I would give a zero if possible. Yesterday I went inside because I needed some other items plus a prescription pick up. There were 4 employees and I was waiting and waiting and waiting. The drive through line was being taken care of but I stood there and waited. I wasn't greeted. I was ignored. The woman who finally had taken care of me was messing with her hair sitting on the stool at the drop off window. There was exactly one customer in line and that was me. When someone finally came she did not make any apologies for the wait, no greeting, no friendliness, nothing. This is not the first bad experience at this pharmacy. It is a monthly experience as it is convenient and I keep chalking it up to them being busy and maybe understaffed. I have decided to take my business elsewhere. There are a lot of choices out there. Very poor customer service. Very unprofessional.
11.2020Nathan
The pharmacy staff are usually friendly and helpful, especially Reggie. However, filling prescriptions is extremely slow. If a doctor's office calls in a script, they usually don't fill it until you come in and ask for it - even 1-2 hours after you see the doctor. Additionally, the automated system will say that a script is ready for pickup, but when I get there the staff hasn't started it yet. That being said, the pharmacist will usually apologize and expedite it if you can wait 10 minutes.
11.2020Linda
Pharmacy has been going in the wrong direction for several years. Today I was in line to purchase non pharmaceutical items and the male cashier continued to restock items within 2 feet of me, I backed up and he said "you're ok" and I said that we're supposed to be distanced! Unacceptable! I will not go inside again and switching to Walgreens.
11.2020Michelle
I am not very happy about this CVS.. The one pharmacist is EXTREMELY RUDE.. tells me that you cannot count the day a prescription was filled as the first day. Like yeah ok I’m gonna get a new script and wait a day to take it... LaDonna is amazing but the other one needs to learn how to deal with people.
11.2020Marlene
Pharmacy staff are noted to be very quick to assist me & other customers even though they were short of staff. Even now when they have enough staffing and during winter season is when the people and kids are sick; the pharmacy staff are doing their best to fill the customers' orders and assist the in-store customers. The clerks near main entrance door are very courteous and friendly. I shopped there once or twice a week and never had any issues. Great 👍🏻 job!
11.2019Mary
The pharmacy staff is the rudest I have ever experienced! I quit going there because of the pharmacy staff but decided to give it another chance. Still extremely rude. Who needs this kind of treatment when you can go to Walgreens or Rite Aid and be treated with courtesy!
11.2019Susan
I was at the cvs at 9 mile/ Pontiac Trail on 11-6-19 at 3:40pm picking up a script with my friend and 11year old grandson, also buying 3 other items, The Pharmacist came from the back with a loud tone voice commanding me to take my purchase somewhere else because I had a coupon. I told him he was Rude! Rude! Rude! Then dont hand out coupons!!!!! I am a customer! I had waited MY turn in line! Very unprofessional of him and poor customer service! The gal at the register was very nice and helpful! She handled this very rude pharmacist and situation calmly.
11.2019