auto repair shop
Closed Now
The Auto Clinic in Lee's Summit (957 SE Oldham Pkwy, MO 64081)
About:
At The Auto Clinic, we pride ourselves in providing professional, honest and informative customer service.
The Auto Clinic is located in Lee's Summit (Missouri state) on the street of 957 SE Oldham Pkwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1816-347-9700. You can get more information from their website: https://www.theautoclinic.com/. The coordinates that you can use in navigation applications to get to find The Auto Clinic quickly are 38.901834, -94.355028. Scroll down to find out opening hours, reviews and other important information about The Auto Clinic.
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Show menuAvailable amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Kristina
We brought our vehicle here to get two new tires they put them on and then we picked up our vehicle and none of the psi was correct one was reading as low as 29 one reading his highest 45 so I called back and asked if that wasn’t something they normally did with their vehicles Gia stated yes we should do that but sometimes we dropped the ball and there’s nothing we can do about it unless you want to bring your car back here. I told her that was super inconvenient as we didn’t live in the same town and we just had our car there two days ago she replied with yeah there’s not really anything I can do about that. She’s always rude and hateful on the phone and they have terrible customer service 100% would not recommend. Services: Auto tire replacement, Tire rotations
10.2022Jon
Had a real good experience with them. I managed to strip one if my caliper nuts and couldn't get it off to replace my breaks, and they got me taken care if perfectly. I brought the parts, they installed and I paid for labor. They did warn me if the parts didn't fit, they charge me $75 fee for putting everything back, which is more than fair. Everything went well and they even gave me advice so I wouldn't strip it again.
10.2022Tim
My car stalled due to a failed fuel pump. Dropped the car at auto clinic not knowing this was the problem. When they asked for 1100 dollars to replace a fuel pump I declined service and had the vehicle towed to my home. I replaced the fuel pump myself but not before finding out auto clinic had drained a qtr tank of gas out, disconnected fuel line and left numerous bolts they removed under hood. I've never in my life been to such a lousy vindictive service. I can't even begin to explain why they would do any of the things they did prior to approval to do the work, THEN JUST LEAVE IT IN SHAMBLES. I would not recommend this place to a single soul for service.
10.2022Sandra
For years I have used Auto Clinic in Lees Summit. Usually I have been pleased with the service. My recent experience was not a good one and I have decided to discontinue using them as my auto repair and discontinue recommending them. In 2020 I had front and back brakes, rotors, pads etc replaced. In 2021 just a little over a year after this service my rear brakes froze up and had to be replaced again. I paid another $650 to replace. Now 9 months later the back brakes froze again and I was expected to pay another $650. After expressing my displeasure the desire was to Give me a discount. Since the car could/should not be driven that way I authorized fixing the car and expressed I would be taking my business elsewhere they discounted half. Considering this was the same issue 9 months ago, mechanics that worked on it are no longer there, I feel having to pay for any of this repair is out of INTEGRITY. I will no longer use Auto Clinic as my repair shop and I would no longer recommend them to anyone. Services: Auto brake repair, Wiper blade installation, Auto battery replacement, Auto tire replacement, Transmission repair, Brakes, Auto windshield replacement, Tire rotations, Vehicle Inspection
09.2022BJ
This Spring, I was travelling from Rolla to KU Medical Center, when my truck’s engine blew just before Lee’s Summit. I called AAA for a tow. When they asked where to take the truck, I asked for a recommendation since I knew no one in the area. AAA does not recommend anyone but they listed The Auto Clinic as the closest approved AAA shop. I chose this shop and was happy that I did. The whole staff was friendly and very helpful. They turned a problem into the best experience one could have, considering the circumstances. I don’t live in the area, but I would use this shop again should the need arise. I would recommend this shop to anyone in need of auto repairs, large or small. Service: Engine repair
08.2022Adam
I've been a customer for several years. They always, always do excellent work. From the front office to the garage, I trust these folks to do the job right (and not overcharge me in the process).
07.2022mike
First time using Auto Clinic. Great people and professional. They were able to fit me in for an inspection and repair in the same day. The cost was less than the competition. I will use The Auto Clinic in the future for all my vehicles. Service: Steering & suspension repair
01.2022Suzanne
I've been going to The Auto Clinic for years and have always had the best care. This time they changed my oil and filter, patched a tire and replaced the valve, and topped up my air con. They are always honest with me about what's going on with my car. If a repair can be made cheaper, they do it. If a repair can wait, they let me know. Everyone who works there is very professional and friendly. The waiting room is clean, excellent WiFi if you need to access the internet while you're waiting on your car. I don't know why anyone would go anywhere else! Services: Oil change, Air & cabin filter replacement, Tires, A/C installation & repair
11.2021Justin
Customer Service: 5/5 Quality of Work: 5/5 I've been to this business once, and I had a pretty great experience. I didn't have an appointment, but they were able to fix my car by the next business day, which worked out perfectly fine. This is a top-notch shop, period. I will absolutely take my cars back to this shop next time around. My only complaint is that I think their prices are a little bit high, maybe 5-10%. Their website has coupons, but still, just a hair higher than I'd like. Services: Electrical repair, Tires, Auto engine diagnostic
11.2021Bruce
I can't imagine it's much fun to own an auto repair shop. You are rarely ever giving someone good news, and most of us don't budget well enough to handle those unexpected vehicle repairs. But over the years, I have chosen to continue taking my vehicles here because they are honest. I do a lot of my own work on my cars, so I know what I am talking about. And on a few occasions when I have taken my vehicle in for a repair for something like a CV joint or something, they have sent me home saying that there was no need to replace the item at just that time. This alone is a huge plus for me...to know that a repair shop is willing to give up immediate cash in lieu of winning a loyal customer. They are often busy, so don't necessarily to expect to be able to get your car serviced right when you call; they seem to do their best to get everyone done as soon as possible. Their prices aren't cheap--my guess is that they charge the book rate for all repairs even if the actual work doesn't take the full estimated time. But I don't feel like their prices are inflated either. I am happy to let them charge me the book rate knowing that they are treating me fairly and honestly.
11.2020