car rental agency
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National Car Rental in Omaha (4601 Abbott Dr, NE 68110)
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Get last minute deals on car rental rates for business and vacation travel at Omaha Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club.
National Car Rental is located in Omaha (Nebraska state) on the street of 4601 Abbott Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1844-370-3138. You can get more information from their website: https://www.nationalcar.com/en/car-rental/locations/us/ne/omaha-eppley-airfield-airport-62cz.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find National Car Rental quickly are 41.301574, -95.901898. Scroll down to find out opening hours, reviews and other important information about National Car Rental.
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Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
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Fro
Originally a zero star experience for a $700 overcharge that happened when I drove one way to Denver to service clients. Switched to 5 stars because manager called me back and made things right, refunding more than expected. Great customer service in the end. Everyone always nice. Maybe the problem was Denver checkout, don’t care, in the end manager made it right in less than a week.
11.2022Ty
The guy at the counter was rude and not very helpful. He worked for Alamo, but was the contact for national that day. Once we got past him it was a great experience.
11.2022Brian
They were ok. Used them for a business trip to Omaha. Car was fine and service was good. However, I specifically asked for an emailed receipt, which I never received. Not a huge deal but it made my record keeping more difficult.
10.2022Jonathan
Truly a horrible experience renting a car. Booked my corporate business travel through National and came to the rental site to find out that they did not receive the car last night. Never did call to notify that my reservation would/could not be fulfilled. Had to end up going to another car rental in a complete different city a hour away to get a car.
09.2022Keith
The car was great except the windshield on the inside hadn't been cleaned in some time and was very hard to see out of it in direct sun light. It had that hazy film all over it like someone had smoked inside the vehicle.
09.2022R.T.
Excellent as usual. You guys are awesome! 2 rentals in two different states in the last week and consistent excellent service and great vehicles. Thanks!!!
09.2022Stamatis
It has been a while since i rented a car form National and it was a very good experience. Straight to emerald isle and was gone. Similarly on the way back dropped of the car and went straight to my gate. I would definitely recommend using National for car rental!!
08.2022James
National is the only rental car company I go with if I have a choice. The cars are always nicer than their competitors and being able to choose which on you want is great.
08.2022Doug
My car overheated after driving 10 miles. I called the emergency roadside line who asked me to wait in the car for a tow truck. I called repeatedly over the next 2 hours, each time being told to wait in my sweltering car. During this time I was repeatedly routed to the counter at this location - no one ever was there to pick up the phone (this was at 10pm). After 2.5 hours, I told the roadside assistance people I couldn't wait anymore, it was too hot. They then told me I should have asked for police assistance and the tow truck would eventually come. At no time did anyone make this recommendation beforehand. I called to confirm that it was eventually towed (they didn't come until 13 hours after I initially called). The company that booked the car followed up and confirmed that I should no longer be charged. Through all this time, no one was able to reach this particular site - when routed from National's central line, the phone just rang at the counter each time. Fast forward - one week later, I am texted by National stating I still have the car and asking how much longer I would like to extend it. I respond that I DON'T have the car and don't want to extend it. No one responds. I call the number, no one answers. Two days later, I see my credit card is still being charged. I'm writing this review while on hold, having spent another 30 minutes on the phone with National trying to get this situation remedied. It is still ongoing. The worst experience I've ever had with a car rental. I cannot more strongly advise against using National.
07.2022David
3rd time in the last month I have waited 30+ minutes for a rental car. Longest was over an hour. Keep in mind I always had a reservation. This location does not treat Executive Elite members with any respect. On top of that, they give you some junker that Enterprise cannot rent after waiting forever for a car to arrive for National members. I would recommend using a different rental company in Omaha at Eppley Airfield... not Enterprise, National, or Alamo!
11.2020