electronics store
Closed Now
Best Buy in Albuquerque (3741 Ellison Rd NW Ste D, NM 87114)
About:
Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Best Buy is located in Albuquerque (New Mexico state) on the street of 3741 Ellison Rd NW Ste D. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15059221301. You can get more information from their website: https://stores.bestbuy.com/nm/albuquerque/3741-ellison-road-nw-338.html/?ref=NS&loc=ns100. The coordinates that you can use in navigation applications to get to find Best Buy quickly are 35.206912, -106.655914. Scroll down to find out opening hours, reviews and other important information about Best Buy.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
- Repair services
Recycling
- Batteries
- amenities.recycling.has_recycling_electronics
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
Health and safety
- Safety dividers at checkout
Unavailable amenities
Service options
- In-store shopping
Magda
We came in for 2 reasons. Electric items for a sound bar and a video display radio for a vehicle. We couldn't find anyone to help, we located the item for the sound bar ourselves after about half hour looking. Then we went to your audio area. We asked for assistance 3 times. I finally approached a manager who at first was going to call for help until I stated that I have asked for help 3 times. He seem reluctant at first then he did answer some questions for us. Customer service at this store really needs some attention!!
08.2022Magda
We came in for 2 reasons. Electric items for a sound bar and a video display radio for a vehicle. We couldn't find anyone to help, we located the item for the sound bar ourselves after about half hour looking. Then we went to your audio area. We asked for assistance 3 times. I finally approached a manager who at first was going to call for help until I stated that I have asked for help 3 times. He seem reluctant at first then he did answer some questions for us. Customer service at this store really needs some attention!!
08.2022Magda
We came in for 2 reasons. Electric items for a sound bar and a video display radio for a vehicle. We couldn't find anyone to help, we located the item for the sound bar ourselves after about half hour looking. Then we went to your audio area. We asked for assistance 3 times. I finally approached a manager who at first was going to call for help until I stated that I have asked for help 3 times. He seem reluctant at first then he did answer some questions for us. Customer service at this store really needs some attention!!
08.2022Calvin
Many people I know, as well as myself, purchase most electronics from this Best Buy location. The staff has always been considerate and accommodating, and I have never had any issues with purchased products. With the hot temperatures we have been experiencing recently, I am glad to say that their air conditioning works great if you are looking for someplace to go to escape the heat.
08.2022Robert
Nice store with lots of inventory. Really nice to have the products you love on display to interact with. I prefer a physical interaction with my electronics before I buy. Especially audio equipment. This place also offers auto installation on stereos, alarms, auto starts, dash cams, ect. You name it if it's made for a car. They can do it! Their other location is great too! 👌
08.2022Calvin
Many people I know, as well as myself, purchase most electronics from this Best Buy location. The staff has always been considerate and accommodating, and I have never had any issues with purchased products. With the hot temperatures we have been experiencing recently, I am glad to say that their air conditioning works great if you are looking for someplace to go to escape the heat.
08.2022Robert
Nice store with lots of inventory. Really nice to have the products you love on display to interact with. I prefer a physical interaction with my electronics before I buy. Especially audio equipment. This place also offers auto installation on stereos, alarms, auto starts, dash cams, ect. You name it if it's made for a car. They can do it! Their other location is great too! 👌
08.2022Calvin
Many people I know, as well as myself, purchase most electronics from this Best Buy location. The staff has always been considerate and accommodating, and I have never had any issues with purchased products. With the hot temperatures we have been experiencing recently, I am glad to say that their air conditioning works great if you are looking for someplace to go to escape the heat.
08.2022Robert
Nice store with lots of inventory. Really nice to have the products you love on display to interact with. I prefer a physical interaction with my electronics before I buy. Especially audio equipment. This place also offers auto installation on stereos, alarms, auto starts, dash cams, ect. You name it if it's made for a car. They can do it! Their other location is great too! 👌
08.2022Debbie
We actually had a very good experience here today. It helped that we knew what we wanted and it said on line that it was at the west side location. We did need help locating it because neither of the 2 products were where they were supposed to be, BUT; there were ppl there that found the items right away! Check out was a breeze and the cashier was able to explain the choices of manufacturers warranty vs the option of buying the upgraded store warranty (which we declined, but he respectfully waited for us to discuss).
07.2022Debbie
We actually had a very good experience here today. It helped that we knew what we wanted and it said on line that it was at the west side location. We did need help locating it because neither of the 2 products were where they were supposed to be, BUT; there were ppl there that found the items right away! Check out was a breeze and the cashier was able to explain the choices of manufacturers warranty vs the option of buying the upgraded store warranty (which we declined, but he respectfully waited for us to discuss).
07.2022Debbie
We actually had a very good experience here today. It helped that we knew what we wanted and it said on line that it was at the west side location. We did need help locating it because neither of the 2 products were where they were supposed to be, BUT; there were ppl there that found the items right away! Check out was a breeze and the cashier was able to explain the choices of manufacturers warranty vs the option of buying the upgraded store warranty (which we declined, but he respectfully waited for us to discuss).
07.2022Alex
I came to Best Buy to buy my wife an Apple Pencil. One of the reps went to the back and handed me one and told me to go the customer service desk to pay. I paid, went to the house, and when my wife opened the box, it was EMPTY. I also noticed that the package did not have a clear wrapping or seal. I drove all the way back to the store and tried to explain the situation to a manager. They stated that they looked at the cameras and that when the customer service rep sold it to me, it had a seal which is 100% false. When ever you buy from here please make sure you open the package to make sure you have what you paid for.
06.2022Roci
Ariana in Customer Service was awesome! She understood my needs (and mistakes), was knowledgeable, personable and professional. In a time where businesses are shorthanded and quality of service has suffered considerably, it was more than refreshing to be given someone’s full attention and to have my issues resolved with total grace. More of this, please!!!
06.2022Bill
They actually did okay. After several really poor interactions with them many years ago, I refuse to ever shop at Best buy. Managed to hold on to that promise for about 10 years until I finally gave up. So all in all I'm reasonably impressed
06.2022Alex
I came to Best Buy to buy my wife an Apple Pencil. One of the reps went to the back and handed me one and told me to go the customer service desk to pay. I paid, went to the house, and when my wife opened the box, it was EMPTY. I also noticed that the package did not have a clear wrapping or seal. I drove all the way back to the store and tried to explain the situation to a manager. They stated that they looked at the cameras and that when the customer service rep sold it to me, it had a seal which is 100% false. When ever you buy from here please make sure you open the package to make sure you have what you paid for.
06.2022Roci
Ariana in Customer Service was awesome! She understood my needs (and mistakes), was knowledgeable, personable and professional. In a time where businesses are shorthanded and quality of service has suffered considerably, it was more than refreshing to be given someone’s full attention and to have my issues resolved with total grace. More of this, please!!!
06.2022Bill
They actually did okay. After several really poor interactions with them many years ago, I refuse to ever shop at Best buy. Managed to hold on to that promise for about 10 years until I finally gave up. So all in all I'm reasonably impressed
06.2022Alex
I came to Best Buy to buy my wife an Apple Pencil. One of the reps went to the back and handed me one and told me to go the customer service desk to pay. I paid, went to the house, and when my wife opened the box, it was EMPTY. I also noticed that the package did not have a clear wrapping or seal. I drove all the way back to the store and tried to explain the situation to a manager. They stated that they looked at the cameras and that when the customer service rep sold it to me, it had a seal which is 100% false. When ever you buy from here please make sure you open the package to make sure you have what you paid for.
06.2022Roci
Ariana in Customer Service was awesome! She understood my needs (and mistakes), was knowledgeable, personable and professional. In a time where businesses are shorthanded and quality of service has suffered considerably, it was more than refreshing to be given someone’s full attention and to have my issues resolved with total grace. More of this, please!!!
06.2022Bill
They actually did okay. After several really poor interactions with them many years ago, I refuse to ever shop at Best buy. Managed to hold on to that promise for about 10 years until I finally gave up. So all in all I'm reasonably impressed
06.2022David
Bobby is a great tv salesman. He knows tvs. He explained the specifications of all the tvs we were interested in. We decided on last year's Samsung 55" model.
05.2022Scott
I ordered a new car stereo on March 30th. They said the installation time would be about a month because they had to order parts. I understood that, considering just about everything is still experiencing Covid delays. Well, today was finally the day! I dropped my vehicle off at the appropriate time and was told it would be an hour, maybe 1:30. I didn’t bother to get picked up because I was in walking distance to some other shopping I wanted to do. Five minutes after I took off walking, I got a call that they couldn’t find my order. I returned to the store where they eventually found everything and proceeded with the work. I again left to do some other shopping and returned 1:30 later. My car was not completed so I sat patiently. After over two hours had gone by I went in to ask about it. I was told that there was some trouble with the programming. Again, I understood and so waited patiently. After almost 4 hours, and at closing time, the technician informed me that he couldn’t figure it out and asked if I just wanted to remove the steering control switch, which I paid extra for. I told him I was happy to schedule a time to return so they could figure it out. He finished putting things back together and reviewed the paperwork with me. I got in my car and checked things out, and as I was getting ready to leave, I noticed my AC wasn’t working! He had checked off on the inspection that it was! What a terrible experience.
05.2022David
Bobby is a great tv salesman. He knows tvs. He explained the specifications of all the tvs we were interested in. We decided on last year's Samsung 55" model.
05.2022Scott
I ordered a new car stereo on March 30th. They said the installation time would be about a month because they had to order parts. I understood that, considering just about everything is still experiencing Covid delays. Well, today was finally the day! I dropped my vehicle off at the appropriate time and was told it would be an hour, maybe 1:30. I didn’t bother to get picked up because I was in walking distance to some other shopping I wanted to do. Five minutes after I took off walking, I got a call that they couldn’t find my order. I returned to the store where they eventually found everything and proceeded with the work. I again left to do some other shopping and returned 1:30 later. My car was not completed so I sat patiently. After over two hours had gone by I went in to ask about it. I was told that there was some trouble with the programming. Again, I understood and so waited patiently. After almost 4 hours, and at closing time, the technician informed me that he couldn’t figure it out and asked if I just wanted to remove the steering control switch, which I paid extra for. I told him I was happy to schedule a time to return so they could figure it out. He finished putting things back together and reviewed the paperwork with me. I got in my car and checked things out, and as I was getting ready to leave, I noticed my AC wasn’t working! He had checked off on the inspection that it was! What a terrible experience.
05.2022David
Bobby is a great tv salesman. He knows tvs. He explained the specifications of all the tvs we were interested in. We decided on last year's Samsung 55" model.
05.2022Scott
I ordered a new car stereo on March 30th. They said the installation time would be about a month because they had to order parts. I understood that, considering just about everything is still experiencing Covid delays. Well, today was finally the day! I dropped my vehicle off at the appropriate time and was told it would be an hour, maybe 1:30. I didn’t bother to get picked up because I was in walking distance to some other shopping I wanted to do. Five minutes after I took off walking, I got a call that they couldn’t find my order. I returned to the store where they eventually found everything and proceeded with the work. I again left to do some other shopping and returned 1:30 later. My car was not completed so I sat patiently. After over two hours had gone by I went in to ask about it. I was told that there was some trouble with the programming. Again, I understood and so waited patiently. After almost 4 hours, and at closing time, the technician informed me that he couldn’t figure it out and asked if I just wanted to remove the steering control switch, which I paid extra for. I told him I was happy to schedule a time to return so they could figure it out. He finished putting things back together and reviewed the paperwork with me. I got in my car and checked things out, and as I was getting ready to leave, I noticed my AC wasn’t working! He had checked off on the inspection that it was! What a terrible experience.
05.2022Beverley
I love Best Buy. As a person who needs help with technology, they offer services to help. Businesses now face a shortage of people who want to work for a living, so it’s good to be patient and wait your turn for service. The employees are polite and helpful. Granted, it’s expensive but you pay for what you get.
04.2022Beverley
I love Best Buy. As a person who needs help with technology, they offer services to help. Businesses now face a shortage of people who want to work for a living, so it’s good to be patient and wait your turn for service. The employees are polite and helpful. Granted, it’s expensive but you pay for what you get.
04.2022Beverley
I love Best Buy. As a person who needs help with technology, they offer services to help. Businesses now face a shortage of people who want to work for a living, so it’s good to be patient and wait your turn for service. The employees are polite and helpful. Granted, it’s expensive but you pay for what you get.
04.2022