Verizon Authorized Retailer - Russell Cellular in Monroe (791 NY-17M, NY 10950)
About:
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 791 State Rt 17M in Monroe, NY 10950
Verizon Authorized Retailer - Russell Cellular is located in Monroe (New York state) on the street of 791 NY-17M. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1845-837-1766. You can get more information from their website: https://www.russellcellular.com/?y_source=1_MTA0MzUxODgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Russell Cellular quickly are 41.333398, -74.192802. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Russell Cellular.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Nikos
I don’t know how this place has so many good reviews. I have been trying to get a phone there for a week and they can’t even give you a straight answer about why it’s not there yet. You get better service in a deli in East New York. Authorised retailers must keep the standards high…but not this one.
10.2022Chris
DON’T SHOP HERE Do yourself a favor and go to a corporate store. The closest one is Middletown New York. This Russell store in Monroe is substantially more for every item (iPhone 13pro max $115 more) Plus they charge you a $35 in-house connection fee in addition Verizon will still charge you there $35 fee. We were also given quite a bit of miss information. Not worth getting into every detail. Do yourself a favor and shop elsewhere
07.2022Tyler
Santana was a great help. He was very polite and beyond patient with my ongoing account problem, which was solved. Highly recommend coming here for anything
02.2022Morgan
Todays visit to Verizon was hands down the fastest and easiest experience I’ve ever had. Cody was extremely helpful with all of our questions and made purchasing my new phone a breeze.
02.2022RPF
Santana refused to answer basic questions, would just stare at me when I did ask, would point instead of use words when he wanted something signed, etc. I regret spending the money on the phone there, but at least I avoided getting my sister one and the watch like originally planned. Best Buy next time. Used to come here all the time but that was the strangest thing I’ve seen from someone in sales maybe ever. Not like I needed big answers to hard questions either. Just asked about a release date and if I can schedule monthly payments on a certain day. Sorry for attempting to purchase things in a store? Patrick was helping two people at once while I was awkwardly waiting to escape. Oh well
11.2021Christine
My old phone was destroyed after being submerged in water. Edwin not only gave us amazing service, and was very thorough, he was also able to restore everything that I thought I lost on the destroyed phone. He was kind, courteous and friendly. Excellent customer service. I will definitely be taking all of my Verizon needs to this store.
11.2021Alyse
Patrick was super helpful and knowledgeable! He took the time to figure out how to save us a bit more money on our monthly bill. He made getting a new phone a seamless transition! Thank you!
11.2021Dennis
I was assisted by a young man named Edwin. He was excellent and extremely competent. I strongly recommend this office for your cellular needs. Edwin was polite efficient and made the often tedious exercise of purchasing a new phone a pleasant experience.
11.2021Stephanie
I usually dread the upgrade process but Patrick was the absolute best! I was in and out in what feels like 20 mins with a brand new phone. He was very helpful and explained everything thoroughly.
11.2021Artan
Had a very pleasant experience with Vincent! I had a very peculiar situation and he was able to deal very patiently and methodically with all my questions and in time, we reached a best case scenario! It was well worth the wait. I felt very comfortable and realized that everything was being done to accommodate me. I would highly recommend him!
11.2020